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HSO International - Senior Program Manager
Rolleneinführung
The Program Manager Role
To capitalise on the opportunities presented by both existing and new international clients, HSO is looking to hire Program Managers within the HSO International team. These managers will be tasked with executing world-class program delivery, building deeper and closer client relationships, and growing revenues through targeted business/account development with HSO’s most prominent international clients.
In this role, the Program Managers will predominantly manage or support international technology transformation programs with Microsoft Dynamics solutions, with a secondary focus on identifying and realising new business opportunities within the client base. They will be expected to work closely with the Microsoft Dynamics teams in the local country entities.
There are three core elements to the role:
1.) Delivering for HSO International clients
- Manage the end-to-end delivery of high-quality Microsoft Dynamics (365 / AX / CRM / ERP) technology transformation projects for international clients as discrete engagements or as part of more extensive technology programmes.
- Provide advice on enterprise solutions and work with enterprise clients to optimise their business and information processes and benefits of Microsoft Dynamics functionality and technology.
- Advise clients on the transformational aspects of Microsoft Dynamics, including enterprise and customer operating models, service delivery, mobility, and process execution.
2.) Developing new business with accounts
- Build relationships across all key stakeholders within allocated client accounts.
- Supported business development and sales initiatives, including bids, proposals, and contract / commercial negotiations.
- Support the development of tailored market-relevant Microsoft Dynamics offerings for international clients.
- Expand Microsoft Dynamics' footprint and create opportunities with international clients by working closely with other Senior Managers, Directors, and Executives across the business.
3.) Developing practice & Capabilities
- Support the growth of the Microsoft Dynamics practice by sharing knowledge, developing thought leadership, and supporting team members' career aspirations.
- Support the more comprehensive Technology Consulting practice through practice development efforts, proposition creation and individual & team training.
- Help junior team members to develop through mentoring and monitoring in the role of a project and Performance Manager.
Qualifikationen
The Person
We seek talented individuals with experience in large-scale, international Microsoft Dynamics implementations. This high-profile role within the team focuses on client delivery whilst supporting business development/sales origination.
Soft skills
- Smart / intellectually curious
- A natural team player with proven abilities to manage international teams
- Culturally aware and able to operate across many diverse geographies
- Creative problem-solving ability whilst working in ambiguous situations
- Strong communication skills both internally and with clients
- Excellent written and oral presentation skills
- High degree of personal motivation, ability to self-manage whilst being professional and personable
- Ability to bridge between HSO Microsoft Dynamics solutions teams and client issues
Technical skills
- Deep functional knowledge of Enterprise Resource Planning, Customer Relationship Management processes, and other critical business enterprise applications.
- Ideally, possess one or more certifications about configuration or pre-sales of the AX or CRM Dynamics applications.
- Possess a detailed working knowledge of how Enterprise and Customer services are delivered at the process level
- Ideally hold at least one Programme / Project Management qualification (e.g. PRINCE2, MSP, MoR, MoP, 3PO, APMP etc.)
- An ability to talk to clients about current technology issues and understand market direction
- Degree educated or a professional qualification, e.g. ACA, ACMA, etc., preferred
- Strong Microsoft PowerPoint, Word and Excel
Experience
We are seeking a candidate who has experience in the following:
- Delivering Microsoft Dynamics (or another enterprise / customer-focused technology) deployments, preferably with direct experience in D365, AX or CE/CRM system design, build and deployment
- Possessing configuration and project manager expertise in enterprise software deployments
- Delivering large Microsoft Dynamics projects, either to in-house or external customers, across an end-to-end project lifecycle
- Managing cross-functional teams
- Working with senior-level client stakeholders, handling difficult conversations and resolving issues
- Co-ordinating multi-faceted activities and deadlines, anticipating challenges, difficulties and pressure points
Other
The willingness and ability to travel internationally (c. three days per week) are essential for the role.
Also, able and willing to spend at least a day a month in our International office in Amsterdam to build those critical internal relationships.
Vorteile & über HSO
Why should you choose HSO International?
Development and growth
You get a job with plenty of career opportunities with a leading provider of innovative enterprise business solutions and a distinct Microsoft Global Solution Integrator who perceives your motivations, talents and ambitions.
Fun and success
You work in a professional and pleasant working environment with colleagues ready to help each other because success cannot be achieved without cooperation and pleasure!
A good reward
You receive an excellent salary (fixed and variable) and good benefits, such as a leased car, laptop and mobile phone.
Freedom and responsibility
You get a lot of freedom and flexibility to organise your workdays, especially to shape your career.
Learn more about Life at HSO International: https://www.hso.com/en/campaigns/life-at-hso-international/
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Verwandte Stellenangebote
LARGE ENOUGH TO SERVE, SMALL ENOUGH TO CARE
Unternehmenswerte
Wir bei HSO sind stolz darauf, so lokal wie möglich und so global wie nötig zu sein. Wir bieten Dir die Möglichkeit, Deine Karriere erfolgreich zu gestalten, ohne dein Privatleben zu beeinträchtigen. Wir investieren genauso viel in unsere Mitarbeiter wie in unsere Kunden und sind überzeugt, dass Dein Wissen und die Weiterentwicklung Deiner Talente entscheidend sind, um sowohl Erfolge für unsere Kunden als auch für Deine Karriere zu erzielen.
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Collaborative
HSO fördert eine Unternehmenskultur der Zusammenarbeit und unterstützt ein kollaboratives, hybrides Arbeitsmodell, bei dem wir flexibel zusammenarbeiten. Wir nutzen Teamarbeit nicht nur, um Herausforderungen zu meistern, sondern auch, um den Erfolg anderer zu gewährleisten.
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Ever-Evolving
Wir legen großen Wert darauf, immer zu lernen, uns weiterzuentwickeln und nicht auf der Stelle zu treten. HSO setzt sich für die kontinuierliche berufliche Entwicklung unserer Mitarbeiter ein. Das beginnt bei der Ausbildung und Zertifizierung unserer Berufseinsteiger und reicht bis hin zur Unterstützung erfahrener Fachkräfte bei der Neugestaltung ihrer Karriere, ihrer Rolle und ihrer Möglichkeiten bei HSO – immer im Einklang mit ihren unterschiedlichen Lebensphasen.
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Value Driven
Unsere Werte und Kultur sprechen Menschen an, die mit leistungsorientierten Teams auf der ganzen Welt zusammenarbeiten wollen. Die Zusammenarbeit mit Kollegen und Kunden, die Experten auf ihrem Gebiet sind, bietet Dir eine außergewöhnliche Chance, Dein Wissen und Dein Talent ständig zu erweitern, schneller zu lernen und Deine Karriere weiter auszubauen. Wenn es Dir wichtig ist, Erfolge für Deine Karriere und Deine Kunden zu erzielen, dann befindest Du Dich in guter Gesellschaft.
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Entrepreneurial
Bei HSO transformieren wir die Art und Weise, wie Menschen und Unternehmen arbeiten, um Ergebnisse für unsere Kunden zu erzielen. Das erfordert außergewöhnliche Spitzentechnologie, Wissen, Talent, Entschlossenheit und Unternehmergeist. Unsere Kultur und unsere Werte unterstützen unternehmerische Denkweisen und Standpunkten, bei denen Deine Stimme immer gehört und geschätzt wird. Es ist unsere Aufgabe, an jeder Stelle Lösungen zu finden, und wir arbeiten gerne mit Menschen zusammen, die bereit sind, neue Dinge auszuprobieren, sich auf Neues einzulassen und angemessene und kalkulierte Risiken einzugehen.