Chapter 1

Whitepaper: 

Overcoming the Odds

Digital Transformation Guidelines for Global Businesses

Executive Summary

Digital transformation is more important and challenging than ever. In this whitepaper, HSO International identifies the key ingredients for lasting success, points out pitfalls to avoid, and shares insights that help you confidently lead your business through a successful digital transformation.

As we race into the second decade of Industry 4.0, the dust is settling and it’s becoming clearer what the best practices are for digital transformation. And still, the exponential nature of this revolution has created a Gold Rush environment which has companies diving head first into the unknown for fear they will miss the boat.

In mid-2023, Harvard Business Review reported that 89% of large companies globally have undergone some level of digital and AI transformation. But the results are dire. A study by McKinsey reveals that these companies are missing their expected ROI by a longshot. In fact, these companies have captured a mere 31% of expected revenue increases, and just 25% of expected cost savings.

Those are catastrophic results when you consider that global spending on digital transformation was projected to reach $6.8 trillion in 2023.

The good news is that this gap has created a huge opportunity for those who are ready to pursue a level of growth that will cement their place on the global business stage and make their business resilient to future market disruptions.

As the multinational division of HSO, HSO International is a borderless implementation partner exclusively dedicated to serving enterprises with a global footprint. We thrive on helping businesses turn complex multi-country challenges into a competitive advantage, and our true global practice makes it a seamless experience.

With over 30 years of experience, we’ve ridden enough waves to spot the trends, and this has shaped our approach to helping companies realize their business transformation. We don’t merely ensure that implementation goes smoothly, but that businesses can adopt an evolutionary posture and adapt to future market changes.

In this whitepaper, we point out the key ingredients for lasting success, pitfalls to avoid, and share insights that help you confidently lead your business through a successful digital transformation.

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