The HSO Steps to Success
HSO takes a human-centered approach to business transformation using collaborative methods and tools to spark creative thinking and accelerate business outcomes:
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Chapter 3
The HSO Difference
HSO isn’t your run-of-the-mill technology company. We combine unparalleled expertise and transformative enterprise business solutions with a unique approach to delivery and 24/7 world-wide support to accelerate business growth.
For more than three decades, HSO has been designing, building, delivering and optimizing complete management capabilities that improve the results of our clients. We have grown to become one of the world’s leading Microsoft partners.
We use the Microsoft Azure Cloud platform, Dynamics 365, Office 365 and our own industry-specific solutions to help our customers solve their challenges, grasp opportunities and drive success in this new world of digital transformation.
Our five core strengths:
1. Multi-award-winning
HSO’s growing list of awards is a strong testament to the dedication we have for our people and to accelerating the benefits of digital transformation for our clients.
We are a Microsoft-certified Gold Partner in multiple competencies and a member of the Microsoft Dynamics Inner Circle – reserved for the top 1% of all Microsoft partners worldwide.
Our commitment to providing exceptionally innovative and tailored customer solutions saw HSO recognized as a finalist in the Microsoft Partner of the Year Awards 2021 for ‘Dynamics 365 Supply Chain Management & Finance’, having been named winner of the award in 2020.
'Major Contender'
HSO has also been positioned as a ‘Major Contender’ in the inaugural Microsoft Dynamics 365 Services PEAK Matrix by global research firm, Everest Group. This positions us among the top Dynamics 365 service providers worldwide. Forrester has also recognized HSO as being among the 15 top Microsoft Business Applications service providers.
HSO was honored to be named the #1 Best Technology Company to Work For 2021 and was ranked #3 in this year’s 100 Best Large Companies to Work For list.
These accolades reflect the deep commitment we have for our employees, their continued development and upholding the very highest workplace standards.
By maintaining our credentials in technology and employee improvement, HSO strives to be your best in class digital technology transformation partner.
2. A Proven Methodology
The traditional development of information systems sets out clear delivery stages to achieve pre-defined requirements or goals. This controlled approach helps in planning, implementing and managing projects, particularly large-scale rollouts.
An agile approach makes the development and implementation process more iterative, one more able to adapt to changes in the requirements and goals. Its emphasis on short development cycles and smaller software deployments enables requirements to gradually clarify as the project progresses.
HSO’s unique and proven Excellerate Methodology offers the right approach for your organization, which may even be a hybrid of the two. Whichever approach is best for your requirements, our project management experts provide you with a structured framework to reduce risk and deliver predictable results.
We guide our customers from solution design, seamless integration and end user support, with hands-on involvement from day one accelerating knowledge transfer from our team to yours. Additionally, when we plan your implementation, we always keep scalability in mind, ensuring your solution can grow and adapt as your organization grows and its needs change.
3. Speaking your language
We understand that you can’t design a solution or solve a business problem if you don’t understand the company and the industry it operates in. That’s why our team of experts know their tools and trade inside out, as well as yours.
Each of our specialists undergoes extensive and continuous functional, technical, industry and soft skills training in order to help them to grow and achieve their professional goals. This has proven to be a wholly worthwhile investment for us and leads to a significant advantage for our clients.
HSO blends the best qualities of consultants and IT implementers to be your best in class digital and technology transformation partner. We draw on our experience of more than 1,500 projects across five continents to advise you, but we are firm believers in collaboration – because you are the expert in your organization.
4. Large enough to serve, small enough to care
At HSO, we know how important it is to have a truly international technology partner. One who can offer the global reach, seamless engagement and operational agility to support your entire organization, wherever your sites and offices are located.
We also understand the benefit of a personal relationship - having a direct, single point of contact and strategic expertise specific to your business and industry.
HSO can provide both, thanks to our team of global expert support specialists combined with dedicated account managers for specific, localised projects.
1
Need
understanding your needs and goals to create an aligned vision and timeline
2
Demo
introducing you to the art of the possible
3
Visit
seeing your processes and employees in action
4
Deploy
integrating the solution/s and reviewing project goals
5
Extend
supporting the next step in your digital transformation journey