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Demo | HSO Information Accelerator: Streamline service delivery with centralised Alerts

Discover how HSO's Information Accelerator enables council staff to track and share alerts across department service lines for faster responses.

Focus on What Matters Most

Imagine a world where critical information about your residents is readily available to the right people at the right time.

In this short demo video, we'll showcase the Information Accelerator's robust alerts capability, specifically designed to meet the needs of busy councils.

Key benefits you'll discover:

Centralised view of alerts: Gain a comprehensive overview of all alerts associated with a contact, categorized as warnings, information, or critical.

Sub-category organisation: Alerts can be further classified using subcategories like medical, financial, or other, ensuring clear and relevant information.

Improved cross-service collaboration: Share alerts seamlessly across different service lines, guaranteeing everyone interacting with a contact is aware of any relevant alerts.
Enhanced case management: View alerts associated with a contact directly within their case record, providing agents with vital context for efficient resolution.

See it in action

In our short demo video, we'll showcase how Information Accelerator Alerts function within the council environment. You'll see:

How to easily view and manage alerts associated with a specific contact.

Different alert categories and subcategories for enhanced organisation.

How alerts are automatically displayed within relevant case records, ensuring service line staff are always informed.

Watch the demo below

Watch more demos of the Information Accelerator platform

Information Accelerator Demos

This demo series showcases the many features of HSOs Information Accelerator that makes it easier for Public Sector organisations to engage citizens and manage the information governance process

Ready to transform your council's service delivery?

Request a free, no-obligation demonstration of HSO's Information Accelerator today.

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