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Dynamics Matters Podcast Ep 97: Closing the resource gap with Power Platform
With special guest Fil Kamps, Power Platform Lead, Kent County Council
✔ How collaboration is changing the status quo
✔ How to improve service delivery with fewer resources
✔ Why the barrier to new technology adoption is lower than ever
Low-Code Technology: Bridging the Gap
The conversation shifts towards the topic of low-code technology, which Fil enthusiastically endorses. Low-code platforms empower citizen developers to create applications and automate processes without extensive coding expertise. This democratisation of technology allows a broader range of employees to contribute to digital transformation efforts. As resources become scarcer, low-code technology proves instrumental in bridging the gap and enabling local authorities to do more with less.
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The Rising Adoption of Low-Code Tech
Fil believes that low-code technology is gaining traction among local authorities. An increasing number of organisations are beginning their platform journey and deploying toolkits to streamline processes. Senior leaders are recognising the benefits of low-code technology and investing in teams to implement and govern these solutions across their organisations.
The Importance of Knowledge Sharing
Knowledge sharing has been historically lacking in the public sector, with organisations working in silos and failing to share best practices. However, Fil believes that the situation is improving. Initiatives like the innovation collaboration forum by Microsoft encourage local authorities to come together and share solutions, ideas, and documentation, fostering a collective community that can drive successful technology adoption.
Becoming Technology-Driven: A Path Forward
The path to becoming a technology-driven local authority lies in recognising the increasing importance of technology in service delivery. As digital estates grow and physical estates shrink, technology becomes a vital component in meeting the needs of an evolving population. Embracing the next generation of tech-savvy individuals and creating an attractive, innovative culture within the public sector will be key to driving successful technology adoption.
Embrace change, accelerate value
In conclusion, the conversation with Fil Kamps highlights the transformative potential of low-code technology in local authorities. By embracing change and making technology more accessible, local authorities can overcome challenges and drive efficiency in service delivery. The growing adoption of low-code platforms signals a positive shift towards a technology-driven future. As we move forward, the synergy between technology, innovation, and a supportive work environment will be the driving force behind successful digital transformation in local government agencies.
In today's rapidly evolving world, technological advancements play a crucial role in driving efficiency and enhancing services. For local authorities like Kent County Council, the challenge lies in adopting new technology to meet growing demands while operating with limited resources.