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Dynamics Matters Podcast Ep 114: 2024 UK retail outlook
With special guest Hector Hickmott, Head of Retail, HSO.
In this episode, we discuss:
✔ What retailers can expect in 2024
✔ How new technology will shape outcomes
✔ How retailers can adopt AI to add value to customer experience
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SoundCloud Sustainability in retail
Moreover, sustainability emerges as a key focus, with retailers exploring avenues to integrate recycled goods into their offerings. Initiatives such as Selfridges' aim to derive 50% of revenue from recycled goods by 2030 underscore evolving consumer values.
How to make your new Microsoft project a guaranteed success
In 10 minutes, this brochure shows you how to launch projects in the quickest possible time, resolve mistakes and mishaps, and keep your ongoing costs to the barest minimum.
The Magic of Artificial Intelligence
Technology, particularly AI, continues to reshape the retail landscape. From personalized experiences to optimizing supply chains and enhancing in-store operations, retailers are increasingly harnessing AI's capabilities. However, striking a balance between technological advancements and maintaining a human touch remains a challenge.
For retailers contemplating AI adoption, the advice is to look beyond customer-facing applications and explore opportunities across the entire value chain. Engaging with experts who understand both business needs and technological innovations can help identify and implement AI-driven solutions effectively.
Cautious optimism for retailers
In summary, the outlook for retailers in 2024 is characterised by cautious optimism amidst ongoing challenges and transformative technological advancements. By embracing sustainability, leveraging AI, and fostering innovation, retailers can navigate the evolving landscape and thrive in the years to come.
Retail Supply Chain 2024: Challenges and Opportunities
The biggest issue impacting Retail Operations this year is supply chain challenges. Learning how to manage these risks is important.
This report highlights today’s key retail supply challenges, conveys the views of experts and highlights some of the solutions that exist to future-proof retail supply chains in what appears to be a new normal of ongoing disruption.
