Connecting with Impact: Optimize Donor Engagement with Dynamics 365
Engaging your donors and volunteers is more important than ever. Learn how to understand, connect, and sustain relationships with those who matter.
In the challenging landscape of 2024, we understand that many non-profits are confronted with unprecedented hurdles in maintaining donor engagement and securing crucial contributions. As the year progresses, many grapple with the effects of tough economic conditions and the fluctuating patterns of charitable giving post-holiday season.
Engaging your donors and volunteers is more important now than ever – but it's not just about data – it's about understanding, connecting, and sustaining relationships with your donors. As the landscape of charitable giving is influenced by external factors, non-profits must adapt to thrive.
In this webinar, we dive into the transformative power of Dynamics 365 Customer Insights (Formally known as Dynamics 365 Marketing), Data and Journeys, offering insights and strategies that can help your organization not only navigate these challenging times but emerge stronger and more resilient.
Join us to discover how Customer Insights and Customer Insights-Data, equipped with built-in AI, can transform the way you understand and connect with your supporters.
- Customer-Insights Data Deep Dive: Explore the extensive range of data sources seamlessly integrating with Customer-Insights Data to construct a comprehensive donor profile. Witness a live demonstration showcasing a completed donor profile, featuring activities, measures, and segmented insights.
- Integration with Customer Insights Journeys: Explore segmentation strategies, such as identifying brand-new donors, those yet to make recurring gifts, and lapsed donors. Leverage prebuilt nonprofit journeys, including the donor welcome series and volunteer welcome series, to streamline outreach efforts.
- Leveraging Emails for Engagement: Uncover the power of emails in engaging and thanking donors. Learn how to seamlessly integrate email campaigns and newsletters into your overall donor engagement strategy.
- Analytics and Insights: Access and interpret analytics from marketing activities and campaigns to optimize strategies. Explore how data-driven insights can reduce costs, enhance operational efficiencies through automated processes, and strengthen donation efforts.
- Portal: Access how donors can make online contributions securely and how It can be customized to reflect your non-profit branding. This self-service portal will allow donors to manage their own preferences, update contact information, and view any donation history.
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Join us for an insightful session that goes beyond data integration and marketing automation – it's about building meaningful relationships with your donors. Discover practical strategies and tools to enhance your donor engagement efforts with Microsoft Dynamics 365.