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Microsoft's DUG4GOV Meetup: Unlocking Efficiency - Alabama Department of Revenue Automates Tax Processes with the Power Platform
How the Alabama Department of Revenue modernized its tax form processing using the Microsoft Power Platform, improving efficiency and streamlining operations
This webinar was presented by Microsoft and HSO's client, the Alabama Department of Revenue, as part of the Dynamics User Group (DUG) and Microsoft's DUG4GOV Microsoft D365 and Power Platform series.
For more information and to sign up for future DUG4GOV events, please check out and consider joining their Meetup group.
About the Session
State and local governments face numerous challenges, many of which involve complex, often paper-based processes that urgently need modernization. The Alabama Department of Revenue (ALDOR) was no exception, grappling with cumbersome methodologies, especially in tax management, leading to unnecessary delays and costs.
To address these issues, ALDOR partnered with Microsoft to develop a groundbreaking solution using the Microsoft Power Platform. This collaboration automated manual processes, delivered real-time visibility into their operations, and streamlined communication with the agency and tax vendors using a Power Pages portal, addressing common challenges in government entities.
Watch the webinar on-demand to learn how ALDOR achieved success through this partnership. Virginia Neslein, IT Project Manager at ALDOR, will provide insights into the project's development, its impact, and the future direction of their modernization efforts.
Watch Now
Video Navigation
- 00:00 – Introductions
- 01:30 - About Dynamics User Group (DUG)
- 07:37 – ALDOR's Presentation Agenda
- 08:59 - ALDOR's Project Overview
- 11:40 - Benefits Realized
- 13:43 - Introducing the SAVI Portal
- 15:08 - Solution Ecosystem
- 16:51 - Solution Demo
- 25:58 - Future Expectations
- 28:27 - Questions and Answers
To watch the recording in full screen mode, click on the icon in the lower right corner of the presentation after the video begins.
Self-Service Portals for State and Local Government Departments of Revenue
HSO's Portal Solution for State and Local Government Departments of Revenue revolutionizes the way you interact with your external stakeholders. With this powerful solution, you can greatly reduce or even eliminate clunky spreadsheets, overflowing email boxes, and time-consuming phone calls.