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  The advantages of automation, AI, and machine learning have caused a shift toward smart factories and data-driven manufacturers. We help you to become competitive, innovative, and resilient.
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  How to navigate intense competition, stay in compliance with ever-changing regulations and leverage commercial opportunities. We help you create an IT landscape that enables efficient operations and connects processes and data.
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  People-centered, client-focused and project-driven: that’s professional services in a nutshell. We design and implement technology solutions that enable better decision-making and effective working.
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  We modernize the retail workplace, bringing previously unseen insights to the business, implementing intelligent order management and get you closer to your customer.
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  Microsoft Dynamics 365 Business Applications for ERP and CRM are leading in the industry. But their real strength is in the integration. Combined, they deliver even more value.
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  We help customers build an operational and future-proof data platform, ready to realize business value from AI and machine learning technologies.
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  HSO builds products to fill gaps in Microsoft Dynamics 365 and offers new business applications, improved processes, and industry-driven best practices to assist our clients in becoming digital leaders in their industry.
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Why HSO
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  Our workforce is a growing dynamic, unique, and diverse global community that is quality and performance-driven. For every stage in your career, we offer challenging opportunities. We look forward to meeting you!
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  We are a global community of people with an entrepreneurial spirit, in an environment where you can really make a difference and have your voice heard. We constantly challenge ourselves to be better. Come join the journey with us!
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  Skyrocket your career with our graduate programs and accredited certification opportunities at HSO around the world!
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  From technical skills, soft skills, mentorships, leadership coaching, masterclasses, informal knowledge sharing and globally recognised certifications - HSO Academy is your personal and professional knowledge accelerator.
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  HSO Academy
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  Vacancies
  Find opportunities in Consultancy & Technology, Project Management, Leadership, Sales and Business Development, Marketing, Legal and HR.
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  All Vacancies

Careers
- Join HSO
  Join HSO
  Our workforce is a growing dynamic, unique, and diverse global community that is quality and performance-driven. For every stage in your career, we offer challenging opportunities. We look forward to meeting you!
  Learn more
  Entry Level
  Experienced Professional
  Career Transitioner
- Life at HSO
  Life at HSO
  We are a global community of people with an entrepreneurial spirit, in an environment where you can really make a difference and have your voice heard. We constantly challenge ourselves to be better. Come join the journey with us!
  Learn more
  Benefits
  Culture & Values
  Diversity & Inclusion
- Graduate Programs
  Graduate Programs
  Skyrocket your career with our graduate programs and accredited certification opportunities at HSO around the world!
  Learn more
  Masterclass (NL)
  Graduate Program (UK)
  Associate Consulting Training (US)
  Young Professional Program (NL)
- HSO Academy
  HSO Academy
  From technical skills, soft skills, mentorships, leadership coaching, masterclasses, informal knowledge sharing and globally recognised certifications - HSO Academy is your personal and professional knowledge accelerator.
  Learn more
  HSO Academy
- Vacancies
  Vacancies
  Find opportunities in Consultancy & Technology, Project Management, Leadership, Sales and Business Development, Marketing, Legal and HR.
  Learn more
  All Vacancies

D365 Roadmap Updates
Sales & Service | Spring 2024

Make the most of your D365 Sales and Service environment with the latest advancements from Microsoft.

Unlock the latest benefits of your D365 Sales & Service environment.

One of the many advantages of your investment in the Microsoft platform is the constant technological advancement. This ensures that you always have access to the latest, most advanced technology. But at the volume and frequency with which Microsoft publishes updates, this can be challenging to keep up with.

To help you make the most of your Microsoft platform, HSO experts have analyzed the latest D365 Customer Engagement updates, highlighting:

Our favorite new features in Sales & Customer Service
Use cases, business value, and benefits of our favorite new features
Anticipated future improvements / updates

watch now

D365 Sales & Service Engagement Updates

Learn more

Explore more resources on D365 Sales & Service

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