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  • D365 Roadmap Updates Sales and Service Fall 2024

D365 Roadmap Updates

Sales & Service | Fall 2024

Maximize your D365 Sales and Service environment(s) with Microsoft’s latest updates.

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Unlock the latest benefits of your D365 Sales & Service environment.

A key benefit of the Microsoft platform is its continuous technological progress, ensuring you always have access to cutting-edge technology. However, keeping up with the frequent and numerous updates from Microsoft can be challenging.

To help you get the most out of your current Microsoft platform, HSO experts have reviewed the latest D365 Customer Engagement updates, focusing on:

  • Top new features in Sales & Customer Service
  • Use cases, business value, and benefits of these top new features
  • Expected future improvements and updates

Did you miss the previous update? Check out the spring update here.

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D365 Sales & Service Engagement Updates

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Copilot & AI adoption require robust change management and strategy, as we've seen time and time again with our customers' own onboarding. Maximize the ROI of Copilot with our workshop and onboarding program.

Not sure where to start incorporating AI into your business? Start with Copilot for D365 Sales.

Discover how Copliot for D365 Sales offers the quickest way to translate your AI investment into business benefits.

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Explore more resources on D365 Sales & Service

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