Overview of Experience and Key Responsibilities
Engagement
- Promote new or emerging Technologies to the HSO Management Team where you believe HSO can benefit and provide a competitive advantage.
- Responsible for developing relationships with the Microsoft team to help with sales and delivery of our projects.
- Collaborate closely with the Business App practice within HSO to identify opportunities for the Data and AI and wider Cloud services.
- Work in tandem with the Practice and delivery leads to define propositions, solution packages, and implementation accelerators.
Managing Risk
- Support EA and pre-sales teams to ensure workable solutions are being promoted and to create end-to-end solutions.
- Support commercial teams and contribute towards commercial estimates on data & AI solution designs.
- Own technical delivery and architecture design on key Data & AI projects, with the ability to deep dive into the technical inquiries on proposed solutions, while also working within agreed commercial parameters.
- Provide the link between the implementation teams and the Cloud Strategist and wider Enterprise Architecture team, ensuring the new cloud infrastructure architecture provides a solid foundation for the solution being provided.
- Produce systems architecture and design documentation to agreed HSO standards.
- Provide the link between the customer team, HSO implementation teams, HSO technical teams and Microsoft.
- Ensure that all Microsoft Certifications and Accreditations required to fulfil this Role within HSO are met as determined by you and the Team Lead.
- To understand the HSO project delivery methodology and apply this implementation approach to all HSO Projects.
- To work closely with project teams and act as a point of reference/escalation during the implementation of a Cloud solution, particularly through go-live advising/improving on the scalability and performance of the solution.
- To act as a point of reference/escalation for HSO support teams once a cloud solution has been implemented.
- Acts as a Technical lead and mentor colleagues to share knowledge
Essential Behaviours
- Demonstrates care with every interaction.
- Demonstrates a sense of ownership, autonomy, and personal responsibility in work execution.
- Self-driven and capable of working independently while aligning actions with high-level goals; seek support and collaboration when necessary.
- Strong affinity for Microsoft Data and AI technologies and appreciation of other relevant technologies like Power Platform, AIS, and Microsoft 365.
- Excellent client-facing skills; empathy and adeptness in guiding clients through complex challenges.
- Analytical, planning, and process-oriented approach with a focus on meeting deadlines and delivering quality results.
- Excellent presentation and demonstration skills.
- Project Management awareness.
- Good written and verbal communication skills.
- Uses relevant business acumen to make informed choices.
- Ability to work in an entrepreneurial business.
- Lateral thinker, who will actively listen and contribute to broader topics.
Essential Experience
- Proven experience as a Cloud Architect, with expertise in Microsoft cloud solutions.
- In-depth knowledge of Microsoft Azure, especially technologies associated with Data and AI.
- Experience with Microsoft cloud migration, implementation, and optimization.
- Demonstrable experience in identifying opportunities and moving them through the bid management process to customer engagement.
- Proven experience with Microsoft and industry best practice frameworks and patterns to develop technical roadmaps and data solutions for customers.
- Able to lead pre-sales and EA discovery phase engagements with customers to understand and shape requirements to achieve desired business outcomes, and to design suitable solutions to meet these requirements.