Innovation manifests itself in a myriad of ways. Innovation can be in the form of developing new products. Or uncovering new, faster ways to deliver your products and services (product as a service, anyone)? Maybe innovation is developed for internal use: finding new ways to increase operational efficiency. One solution encourage innovation to grow in your company, regardless if its forms, is outsourcing IT duties, specifically for Dynamics and related Microsoft enterprise solutions you’re already running.

Innovation has become a buzz word that every business leader keeps in the back of his or her mind. The path to innovation can be a fuzzy concept. However, one good place to start is to identify what is going on in your company that is preventing innovation from happening.

This blog addresses why innovation isn’t happening in your company and how outsourcing IT and Dynamics support can help remove those reasons.

You’re spending more time keeping the lights on

Addressing technical support fix tickets, maintenance responsibilities, and finding workarounds take up a lot of time, often it takes up too much of your IT staff’s time. The rest of your employees are trying to make due with an inefficient system. And because the whole company has their noses too close to the grindstone, the company culture becomes only focused on the now instead of the future.

In a fast-paced economy, customers expect a response at the click of a mouse button or tap on their devices. Which means you do have to make sure that the lights are on, products are made, and delivered right when customers expect it. But forgetting about innovation is the equivalent of forgetting about the future.

A company that will survive the ever-coming tide of market disruption will need their resources at the ready looking for new ways to reach their customer and to conduct business more efficiently.

How Outsourcing IT and Dynamics Support Frees up Resources to Focus on Innovation

Outsourcing IT and Dynamics support frees up your IT department’s time to deal with the more important things. With more time, your IT employees can spend more time dedicated to directly supporting your innovation-related initiatives.

Right now, your staff might be struggling with too many Dynamics errors. And your IT department is spending more resources than they should in trying to fix them. Outsourcing troubleshooting and problem ticket resolutions to an around the clock managed services provider, gets the rest of your staff up and running so they can spend more time doing what they do best.

Instead of dedicating time and energy in finding ways to build things better and operate faster, your team may be constantly settling for workaround. All the while contending with an inefficient system. A great managed service provider that you outsource IT and Dynamics support to is one who will help your staff learn how to get things done in your system simply and directly.


Innovation doesn’t just happen. It is a thoughtful process that requires a concert of strategy, tactics, and tangible goals. It also requires a team with the time and resources available to focus on your innovative initiatives.

HSO’s Global Managed Services take care of the routine tasks that take up too much of your IT department’s time so more of your staff can focus on what your company does best. Our Global Managed Services team is available to you 24/7, every day of the year to monitor your system,  constantly optimize your system and address any problems or questions you may have.

For more information about how Global Managed Services can help your company innovate, start a conversation with us today.