Each organisation has a unique journey to the cloud based on its own starting point, its history, its culture, and its goals. This blog post is designed to meet you wherever you are on that journey and help you build a strong strategy on how to use cloud technology. For the past several years, we have seen consistent explosive growth as new organisations take on the challenges associated with their individual journeys. The pattern is clearly emerging, that deep engagement in cloud technology often leads to digital transformation that drives fundamental changes in how organisations operate. In the early stages of cloud adoption, many IT organisations feel challenged and even threatened at the prospect of the journey ahead, but as those organisations engage, they undergo their own evolution, learning new skills, evolving their roles, and in the end becoming more agile and efficient technology providers. The result often turns what is perceived as a cost of business into a competitive advantage that makes it possible to redefine long-believed limitations. In many cases, what emerges are new business opportunities. Having digital transformation in mind is already the first step toward envisioning how you can use cloud technology. The next step is to break it down into actionable steps within your enterprise. We suggest using the following pillars as guidelines to create a vision of how you want to leverage the cloud:

  • Engage your customers. To deliver personalized, rich, connected experiences on journeys that your customers choose.
  • Transform your products. To keep up with your fast-moving customers, efficiently collaborating to anticipate and meet their demands.
  • Empower your employees. To increase the flow of information across your entire business operations, better manage your resources, and keep your business processes synchronised across all boundaries.
  • Optimise your operations. To expand the reach of your business using digital channels, anticipate customer needs, understand how your products are used, and quickly develop and improve products and services.

Each of these pillars are connected to one another; some customers work on all pillars at the same time, whereas others are working on only one pillar at a time. This depends on the strategic decisions, capabilities, and capacities each customer can assign to the process and the defined timeline. The top management task is now to name the action areas, give them priorities and the needed resources, and articulate the desired outcomes. This should be considered the company’s North Star for orientation, for how to get there. Some enterprises prefer the “top-down” way of defining this, whereas others engage with their workforce for the same purpose. Examples of cloud visions are, “We want to have 50 percent of our compute power moved to the cloud by 2020,” or, “All our new products will be completely cloud-based on DevOps methodologies starting this fiscal year.” If there is a shared vision that guides the company as a whole through the digital transformation, the mission is accomplished. To find out how we can help you get the most out of Azure with training and support through Global Managed Services, please contact us.