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HSO GS- MS Dynamics D365 F&O "Senior Tech Consultant" Studio

Bengaluru, IN
HSO Studio

Présentation du rôle

MS Dynamics D365 – Senior Technical Consultant

About HSO

HSO Success and Ambition

HSO are a leading Microsoft Dynamics Gold partner who were founded in 1987 specializing in sectors such as Retail, Rental, Manufacturing, Professional Services and Local Government. With a head count of over 280 employees in the UK, winning multiple awards such as 2020 Microsoft Partner of the Year, Best Tech company 2021 and Top 3 Large Companies to work for 2021, our reputation in the Dynamics Market is higher than ever.

Prioritizing customer satisfaction, our expertise and pragmatic approach to each customer’s business needs enable us to provide a 100% reference-able solution, supported by award-winning 24-hour support. Our recruitment moto has always been – ‘We don’t want good people to just join us, we want them to stay with us’. Ensuring our employees are challenged, supported, and engaged in our wider family is key to our continued success – we have a designated Learning and Development Team who are continuously offering the best training on the market, combined with an Engagement Team who are creative in ways we can have social activities virtually. From online chess tournaments to coffee mornings, to Netflix and book clubs, virtual singing classes, online yoga – the list is endless!

 

Key Responsibilities:

  • Helps & works with the consultants / Sr. consultants on client projects.
  • Learns how to manage time on various projects.
  • Works toward learning new technologies as per the project requirements.
  • You listen, advise, manage and optimize. As a linking pin between customer needs and the latest Microsoft solutions.
  • As a Technical Consultant you will be involved in setting up and managing the D365 environments from the start of the project phase.
  • After going live, you will provide support and advice to a large group of customers. This support consists of processing questions & malfunctions and monitoring alerts.
  • You will also proactively analyze the customer's systems to ensure that everything is stable and remains that way.
  • And you are therefore continuously busy with optimizing systems and environments and giving solicited and unsolicited advice.
  • Your goal is to manage and optimize the systems of our customers and to meet their expectations.
  • Supports commercial professionals in the presentation and elaboration of proposals for business-partners.
  • Supports client-teams with maintenance or support issues.
  • Organizes an adequate feedback-loop on achieved results and secures continuous improvement.

Key Competencies:

·       Excellent communication skills including written, on the telephone and face to face.

·       Critical thinking and problem-solving skills.

·       Planning and organizing.

·       Decision-making.

·       Team player.

·       Flexible to learn about new technologies.

·       Ambitious both for personal development, to take personal ownership and to contribute to continued success.

Education: Graduate, Post-graduate, Engineers

 

Qualifications

Requirements -

  • 5-7 Years of experience.
  • Expertise on OOPS, Cloud, Integration concepts.
  • Must have exposure writing code with Visual Studio, X++, C#.
  • Experience with extensions, coc, security, data entities, customer services, OData, logic apps, LCS, DevOps, etc.
  • Ability to understand customer requirements (FDD/TDD) and develop accordingly.

Avantages et à propos de HSO

Benefits

  • Health Insurance
  • Food Coupons
  • Gym and Telephone/Internet bill Reimbursement
  • Leave Travel Allowance (can be claimed only twice in a block of FOUR calendar years)
  • PF
  • NPS (Optional)
  • HSO Perks
  • Great Work Culture

Appliquer maintenant!

Remplissez le formulaire ci-dessous, incluez votre curriculum vitae et nous vous contacterons sous peu.

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The Product Blackbelt Consultant at HSO Studio serves as a senior D365 functional advisor to HSO Project Delivery Business Units and acts as a point of escalation for Product Support for one or more assigned HSO Studio products which are based on  the Microsoft D365 business applications. This pivotal role enhances product delivery capabilities and improves the efficiency of product implementations. Reporting to the Product Support Lead, the consultant works closely with Studio product teams and product support, providing mentorship and strategic guidance to delivery units. As a customer-facing role, the D365 Product Blackbelt Consultant is involved throughout the project lifecycle, ensuring the quality of project planning, mentoring delivery consultants, and supporting the definition and scoping of complex customizations. Additionally, the consultant provides implementation services to delivery teams for highly complex or strategically important projects. With deep functional expertise in both their product and relevant areas of D365, the consultant delivers high-quality consultative services across multiple global projects, ensuring consistent delivery excellence. The proOps/proERP HSO products are extensions to the standard Microsoft D365 Finance, Supply Chain Management and Project Operations  toolsets designed to enable project driven organizations in the Architecture, Engineering, and Construction (AEC) industry to realize the maximum benefit from their D365 solutions. Role Responsibilities: 1. Delivery Business Unit Engagement: Collaborate closely with HSO Delivery Teams to ensure successful implementation of assigned HSO Studio products. Mentor and coach HSO Delivery Consultants, improving product knowledge and implementation capabilities. Keep delivery business units informed about upcoming HSO Studio product enhancements. Analyze and diagnose critical product implementation issues that affect project delivery targets. Assist delivery teams in defining, scoping, and providing solutions for complex product customizations. Participate in delivery unit project teams to implement assigned products for highly complex or strategically important projects. 2. Product Support: Provide product-specific training to HSO Business Unit Managed Services teams, enabling them to deliver Level 1 and 2 support to their customers. Act as a senior escalation point for HSO Studio product support, offering deep product expertise to resolve support issues. Manage and update assigned cases in the HSO Product Support ticketing system. 3. Product Development Act as product documentation owner, working with product team for input, to ensure the product documentation is clear, comprehensive and effective. Collaborate with HSO Studio product managers to represent delivery business unit feedback and identify potential product enhancements. Assist with pre-release testing of HSO products and updates, as required. Understand product roadmaps and communicate upcoming features and enhancements to relevant delivery teams.

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LARGE ENOUGH TO SERVE, SMALL ENOUGH TO CARE

Pourquoi choisir HSO pour faire décoller votre carrière

Chez HSO, nous sommes fiers de travailler avec de grands comptes internationaux tout en étant à l'écoute de nos employés. Nous occupons une position unique pour vous permettre de transformer votre carrière sans sacrifier votre vie personnelle. Nous sommes également fiers d'investir à la fois dans nos employés et dans nos clients, en reconnaissant que l'évolution de vos connaissances et de vos talents est essentielle pour obtenir des résultats à la fois pour nos clients et pour votre carrière.

  • 1

    Collaborative

    Nous apprécions la culture du travail collaboratif et soutenons un modèle de travail hybride dans lequel nous agissons en équipe de manière flexible. Le travail en équipe nous permet non seulement de relever les défis, mais aussi de promouvoir le succès de chacun.

  • 2

    Ever-Evolving

    Nous croyons fermement en nos valeurs d’apprentissage et d’évolution continus. HSO s’engage en faveur du développement professionnel continu : de la formation et de la certification de ses consultants débutants à l’accompagnement de ses consultants seniors au cours des différentes phases de leur carrière et de leur parcours, et au gré des opportunités au sein de l’entreprise.

  • 3

    Value Driven

    Nos valeurs et notre culture attirent les talents désireux de travailler avec des équipes performantes dans le monde entier. La collaboration avec les collègues et les clients experts dans leur domaine offre une occasion exceptionnelle de se perfectionner en permanence, d’approfondir ses connaissances et de développer ses compétences en vue d’accélérer ses apprentissages et sa progression de carrière. Si vous êtes déterminé à obtenir des résultats pour votre carrière et vos clients, vous serez en bonne compagnie.

  • 4

    Entrepreneurial

    Chez HSO, nous transformons les modes de travail et de fonctionnement des entreprises pour obtenir des résultats pour nos clients. Cela nécessite des technologies de pointe exceptionnelle, des connaissances, du talent, de la détermination et l’esprit d’entreprise. Notre culture et nos valeurs favorisent les mentalités entrepreneuriales et les attitudes d’écoute de l’avis d’autrui et de valorisation de chaque personnalité. Notre travail consiste à trouver des solutions. C’est pourquoi nous aimons travailler avec des personnes ouvertes à la nouveauté et prêtes à être des pionniers et à prendre des risques mesurés et calculés.

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