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Microsoft Public Sector Client Account Executive
As a Public Sector Client Account Executive you can expect to… Build and maintain strong relationships with existing HSO clients while actively seeking opportunities to upsell and cross-sell additional services Position HSO in identifying new opportunities for upselling additional services and solutions to existing Public Sector clients in the Microsoft ecosystem Develop and manage all phases of the existing client sales cycle including managing contract renewals and negotiation terms to maximize client retention Advocate for clients or serve as an Executive Sponsor, representing their needs and feedback to inform product and service improvements Provide clients with insights on new Microsoft technologies and updates that can benefit their business or solve unique Public Sector industry client problems that position the value of HSO Develop strategic accounts and execute sales strategies that prioritize client retention, customer satisfaction, and the expansion of existing accounts Utilize a consultative sales approach to solve client problems and position the value of HSO Work proactively and independently as a hunter within existing clients, developing relationships, driving new business by demonstrating how HSO can continue to meet our clients' business needs Collaborate with sales and technical teams to propose enhancements or expansions to clients' current technology tools and environments Utilize your previous Microsoft and Public Sector experience to manage and grow existing client accounts You’re great at… Serving as the main point of contact for assigned clients, fostering strong and lasting relationships Identifying Public Sector industry trends, competitor activities, and market changes Building and maintaining strong relationships with existing Public Sector clients to understand their business challenges, goals, and objectives, and align HSO offerings to meet their needs Identifying new business opportunities within existing clients, proactively generate leads through various methods, including internal networking, referrals, or client loyalty Monitoring and proactively addressing any issues or concerns, working closely with internal teams to resolve challenges promptly, ensuring satisfaction with the products or services Manage contract renewals and negotiate terms to maximize client retention Regularly communicate with clients to provide updates, share insights, and leverage your sales knowledge of existing Microsoft solutions aligned to Public Sector industry to effectively position HSO Preparing and delivering regular reports on account status, including key performance indicators and milestones Staying updated on the latest trends, advancements, and competitive landscape within both the Microsoft ecosystem and Public Sector industry