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Contact Center Modernization Part 2: Exploring AI-Driven Opportunities and Real-World Use Cases
Register Now!
When
February 5
Time
1:00 PM - 1:30 PM EST
Location
Online
Costs
Free
Save the Date
Join us for Part 2 of our exclusive webinar series, where we take a deeper dive into the potential of AI for contact centers in the financial services industry. In this session we will explore the top 10 AI opportunities across the call cycle and discover how AI-first solutions, like Microsoft Dynamics 365 Contact Center, can drive efficiency and enhance customer satisfaction.
Building on the insights from Part 1, we’ll focus on practical use cases and real-world examples of financial institutions leveraging AI-first strategies to modernize their contact centers.
Key Takeaways:
- Discover the top 10 ways AI can optimize contact centers throughout the call cycle.
- Learn how to utilize AI to improve efficiency, accuracy, and customer satisfaction.
- Gain insights into real-life use cases of AI-powered contact centers in action.
- Have your questions answered by our team of experts.
You're Invited
This session is tailored for financial services leaders, IT professionals, and decision-makers ready to embrace AI-first strategies for their contact centers.
Don’t miss this chance to explore practical applications and actionable insights for modernizing your contact center. Save your spot today.