Explore the Agenda
HSO Navigate 2025
Copenhagen
Join HSO & Microsoft as we bring together industry leaders to drive results with technology.
When
May 15
Time
11:30 AM CET
Location
Kanalvej 7, 2800 Kongens Lyngby, Denmark
Costs
Free
As the business landscape and technologies continue to evolve rapidly, multinational organizations must chart new courses to stay competitive. As your trusted Microsoft partner, HSO is committed to equipping enterprises with the right technologies to navigate these new challenges and opportunities.
Spend an afternoon with HSO, Microsoft, and your industry peers as we explore real use cases together. Discover how cutting-edge developments can enable global organizations to drive meaningful business results.
At this event, you'll have the chance to…
- Discover how FORCE Technology leverages Microsoft technology to transform their business.
- Hear directly from Microsoft about current and upcoming innovations in D365 Supply Chain Management.
- Learn how real companies have extended AI across the Dynamics 365 platform.
- Explore transformative enterprise AI: from custom applications and cutting-edge use cases to advanced demos.
- Connect with peers at other multinational organizations facing similar challenges and opportunities.
Formal Agenda
11:30 - 12:30 — Lunch & walk-in
12:30 - 12:45 — Welcome (HSO & Microsoft)
12:45 - 13:15 — Customer Case: FORCE Technology — Transforming today to innovate tomorrow
13:15 - 14:15 — Microsoft Updates: Latest innovations in D365 Supply Chain Management
14:15 - 14:30 — Break
14:30 - 15:00 — Cross-Platform AI: Exploring real cases of extending AI with D365
15:00 - 15:30 — Anything But Chatbots: Lessons learned from transformative AI customer stories
15:30 - 15:45 — Break
15:45 - 16:45 — Beyond Chatbots and Agents: A path to becoming an AI-infused autonomous organization
• Part 1: AI Ideation - Identifying the right transformative AI applications
• Part 2: AI in Action - Advanced AI demos for real business impact
16:45 - 17:00 — Closing
17:00 - 17:30 — Networking & drinks
18:30 - 22:00 — Cooking workshop & dinner
Formal agenda ends at 17:30. For those spending the night, the evening agenda begins at 18:30. See below.
FORCE Technology — Transforming today to innovate tomorrow
FORCE Technology, a Denmark-based leader in technological solutions and testing, inspection, and certification (TIC) services, serves customers in over 70 countries in a diverse range of industries. Join Søren Stranne, EVP of IT & Digitalization at FORCE Technology, as he discusses the strategic decisions and technological investments driving the company's business transformation.
Learn how their IT department is shifting from a reactive to a proactive role to lead the business through this transformation. Søren will also share his thoughts on the importance of adopting AI to remain competitive in the next years and decades.
Microsoft Updates
Microsoft Update: Enabling AI in D365 SCM
After FORCE Technology sets the scene, Microsoft will provide further inspiration with an update on new and incoming AI & Agent functionalities in Supply Chain Management.
Join Microsoft experts as they walk us through some of the most exciting innovations coming to D365 Supply Chain Management.
Microsoft Update: Supplier Engagement
Henrik Andersen, Principal Product Manager (Microsoft), will explore the new Supplier Engagement feature coming to Dynamics 365 Supply Chain Management in 2025. Learn how the solution supports improved supplier relationships, enhanced collaboration, and streamlined processes. Additionally, Henrik will shed some light on an upcoming AI Agent for supplier communications designed to further transform supplier relationships.
Applied AI: Customer Cases
Explore real-life use cases both across the D365 platform and beyond.
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Cross-Platform AI: Exploring real cases of extending AI with D365
Jim Bretschneider (HSO - Executive Vice President, Solutions) will present HSO's AI Enablement Model and showcase real-world AI applications within and across business applications. Discover how HSO has helped AI-driven collaboration across business applications to improve efficiency, quality, and speed in critical business processes.
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Anything But Chatbots: Lessons learned from transformative AI customer stories
Think beyond embedded AI and see the power of custom AI implementations. Fraser Paine (HSO - Head of AI) will present real AI solutions that go beyond the standard, focusing on truly custom AI applications and intelligent agents. Hear how we've developed AI-driven solutions that enhance autonomy for our customers around the world.
Beyond Chatbots and Agents: A Path to Becoming an AI-Infused Autonomous Organization
Part 1: AI Ideation – Identifying the right transformative AI applications
Fraser Paine (HSO - Head of AI) will deconstruct how to identify successful AI use cases, analyzing their business challenges, technical prerequisites, and key success factors. We’ll discuss the complexities of implementation and what it means for an organization to prepare for an AI journey. The discussion will focus on how organizations can systematically integrate AI into their strategy, moving from isolated use cases to a structured AI-first approach.
Part 2: AI in Action - Advanced AI demos for real business impact
Fraser Paine (HSO - Head of AI) and Morgan Dally (HSO - AI Global Blackbelt) will share advanced AI demos. Together, Fraser and Morgan will provide a behind-the-scenes look at how AI-powered business processes work, their practical applications, and the transformative potential of AI for multinational businesses.
Meet the experts
Join our expert speakers and facilitators
Evening Program
17:30 — Formal agenda ends, check in to hotel and relax
18:30 — Bus picks up evening participants from hotel, departing for downtown Copenhagen
19:00 - 23:00 — Cooking workshop at CPH Cooking Class
Register now for HSO Navigate 2025
Join us and Microsoft at HSO Navigate 2025 as together we'll begin to chart future of digital transformation! Connect with industry leaders, explore cutting-edge technology, and gain invaluable insights from real use cases. Participate in interactive sessions and network with peers from multinational organizations. Don't miss this opportunity to drive meaningful business results—register now!
Travel & accommodation:
We are pleased to note that for invited international customers, flights (within Europe) and accommodation expenses will be covered. Our events partner, Verve, will be in touch to facilitate flights and hotel.
Location, travel, and accommodation
Location:
We proudly invite you to join us at the Microsoft Denmark offices, home to the Copenhagen Development Center. At this location, over 50+ nationalities work together to develop advancements in Business Applications, developer tools, and quantum computing.
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Travel & accommodation:
We are pleased to note that for invited international customers, flights (within Europe) and accommodation expenses will be covered. Our events partner, Verve, will be in touch to facilitate flights and hotel.