Join HSO & Microsoft at the
Field Service EBC - November 2024
Today's availability of technology offers unprecedented opportunities for companies - not only in the interaction between customers and suppliers, but also in the ability to introduce new business models. You are cordially invited by HSO to visit Microsoft’s Headquarters in Dublin where you will learn more about how Microsoft technology enables you to transform in this fast-changing environment.
When
November 27 - 28
Time
5:00 PM IST
Location
Dublin, Ireland
Language
English
Your personal invitation from HSO & Microsoft
Today's availability of technology offers unprecedented opportunities for companies - not only in the interaction between customers and suppliers, but also in the ability to introduce new business models. You are cordially invited by HSO to visit Microsoft’s Headquarters in Dublin where you will learn more about how Microsoft technology enables you to transform in this fast-changing environment. This is a an invite-only event for Managing Directors, Service Executives, CIO’s and IT Managers from peer companies across EMEA.
Agenda
Agenda Wed 27 November
17:00 - 18:30 — Arrival & drinks (Marlin Hotel)
18:30 - 19:00 — Travel to dinner
19:00 - 22:00 — Dinner at Isabelle's Restaurant
Agenda Thurs 28 November
7:30 - 9:00 — Breakfast & travel to Microsoft HQ
9:00 - 9:15 — Welcome & introductions (Eric Veldkamp - HSO)
9:15 - 9:45 — Research in AI (field) service businesses (Hilbrand Rustema - Noventum)
9:45 - 10:15 — Maximizing customer satisfaction through AI-enabled knowledge management (Microsoft)
10:30 - 11:30 — Helping your frontline & back office deliver exceptional service (Mireille Gielians - HSO)
11:30 - 12:30 — Customer Case (Heijmans)
12:30 - 13:15 — Lunch
13:15 - 15:15 — Interactive Workshop: Getting Started with AI in Service (Noventum & HSO)
Presentation & Workshop Topics
It’s not only Uber and Amazon changing the world. In the construction business, services industries, manufacturing and other industries we also see all kinds of company initiatives that are starting up new businesses, offering IoT and AI based maintenance as a service, with recurring revenue streams.
Travel, Costs & Accommodation
You will be invoiced for your room accommodation at cost after the event – expected to be approx (+/- € 200). We will be staying at The Marlin Hotel. All other travel and accommodation expenses will be paid by Microsoft & HSO. Please do not book directly, as we will make plans on your behalf. Upon registering, please submit a copy of your passport and details of your preferred airport of departure.
Register now
Ready to learn more about how to ‘future proof’ your business in this new services economy?
Secure your spot at this exciting, invite-only event by reaching out to to us at the contact buttons below. We hope to see you in November in Dublin!
About HSO
HSO has been a Microsoft Business Transformation Partner since 1989. Throughout the years HSO has matured into a successful IT company with over 2700 employees across Europe, North America and Asia. HSO supports local and international organizations in retail, manufacturing, construction and technical / professional services with digital technology that makes a difference. The foundation is a complete platform of CRM, ERP, Office 365 and Data/AI software known as Microsoft Dynamics 365. HSO delivers the necessary services to implement, optimize and support 24/7 these leading cloud solutions. HSO is a proud member of the Microsoft Dynamics Inner Circle and has been named the, ‘Most customer-focused Microsoft Partner’.
