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When
March 20
Time
10:00 AM GMT
Location
Crewe Hall Hotel & Spa
Costs
Free
Language
English
This exclusive annual event is FREE to attend for HSO customers and provides a unique opportunity to:
- Find out about the business journeys that fellow HSO customers are on
- Participate in topical round table and panel discussions
- Find out who has won the 2025 Innovator of the Year Award
- Network with experts and peers
- Hear from our guest speaker Sana Khareghani
- Learn about the latest technologies from Microsoft, HSO & Partners
The day will continue into the evening with a networking drinks reception from 7 pm, an evening meal and entertainment from 8 pm.
Complementary overnight accommodation will be provided for our customers at Crewe Hall if you book your place before Friday 28th February. There will also be an opportunity for you to enjoy the leisure facilities before you leave for home or work on a Friday morning.
We look forward to seeing you there!
Customer Story: Weetabix
We are excited to announce that HSO customer, Weetabix will be sharing their inspiring Digital Transformation journey at our Customer Day event. We are honoured to have Suraj Subbarao, Head of Digital Transformation at Weetabix, join us to provide valuable insights and experiences about the project.
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Agenda
09:30 Registration, Networking & Refreshments (including bacon rolls/pastries)
10:15 Welcome and Icebreaker - Matt Birtwistle, IMU Director, HSO
10.25 HSO Keynote - David Little, Managing Director, HSO UK
10.50 Accelerating your Business with Microsoft AI - Nick Hedderman, UK Channel Lead, Microsoft
11:20 Using AI to Accelerate Value with Technology - Jourdan Templeton, CEO, Aware Group
12:00 Break & Expo
12.25 Workshop Sessions - HSO & Partner Sponsors
13.40 Lunch & Expo
14.40 Industry Discussions (Retail/Manufacturing/Service/Public Sector)
15.30 Discussion Panel - Jules Beck, UK MD, HSO will host a discussion with RNLI, Kingspan, Foster + Partners and Basildon Council
16:10 Break & Expo
16.30 Guest Speaker - Sana Khareghani
17:30 HSO Innovator of the Year Award - Matt Birtwistle
17:40 The Weetabix Digital Transformation Journey - Suraj Subbarao, Head of Digital Transformation, Weetabix
18:00 Summary & Close - Matt Birtwistle
19.00 Drinks Reception in the Hall of Pillars
20.00 Dinner & Entertainment till late
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Guest Speaker for the day: Sana Khareghani, Advocate for AI Ethics & Former Head of the UK Government Office for AI
Sana Khareghani has over 20 years’ experience in technology and business across the private and public sectors. With a BSc in Computer Science and an MBA from the Massachusetts Institute of Technology, Sana has worked as a software engineer in big corporations and start-ups, as a management consultant advising Fortune 100 C-suite across North America, Europe and the Middle East, and as the inaugural Head of the UK Government Office for AI leading the team to publish the UK's National AI Strategy and invest nearly a £1 billion in the UK AI ecosystem.
Most recently, Sana is Professor of Practice in AI at King's College London, an Ambassador for Responsible AI UK, a £35 million grant focused on seeding and connecting the international ecosystem for responsible AI research and innovation, and has her own advisory company from which she advises corporations and governments on AI.
The Customer Day Partner Expo
- ClickLearn – Increase user adoption by quickly creating professional business processes and training material. A customisable e-learning portal keeps documentation safe and secure, with features to aid automatic updates for new releases.
- ExFlow from SignUp Software – Advanced AP automation and the new for 2025 E-invoicing solution inside Microsoft Dynamics 365. Automate invoice generation, delivery, and approval, leading to time and cost savings.
- Axtension from SignUp Software – Whether you’re looking to consolidate & optimise shipments or enhance your production planning via simulation and what-if analysis. The Axtension portfolio offer significant enhancements to key operational tasks.
- Formpipe Software (Lasernet) - Formatting & Distribution of Output Documentation & Forms (e.g. Invoices).
- HSO UK – Come and speak to the HSO team to see how we can help increase your Return on Investment (ROI) from your Dynamics-based solutions.
- Solver – Provide Corporate Performance Management (CPM) software from Advanced Budgeting and What-if Planning solutions to Consolidation Reporting.
- Slimstock - Empower supply chains to operate smarter and faster, driving profitability and efficiency. For over 30 years, they've been dedicated to helping businesses make better supply chain decisions. Their AI-driven platform, Slim4, offers an integrated solution to revolutionise your approach to S&OE, S&OP, and IBP.
Additional Information
Crewe Hall Hotel & Spa, Weston Road, Crewe CW1 6UZ
Complementary accommodation, a drinks reception, dinner, and entertainment will be provided for you on the evening of 20th March.
NB: There are no electric-charging points on site. Please click here to see the ones nearer to the location.
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Customer Day 2024
Watch our 2024 customer day highlights video
Book your place before January 31st