• Event
  • 2024 FTA Technology Conference

2024 Federation of Tax Administrators (FTA) Technology Conference

HSO is proud to be presenting a session this year with our client, Alabama Department of Revenue, to showcase their award-winning tax management solution built with the Microsoft Power Platform

When

August 5

Time

4:00 PM - 5:00 PM CDT

Location

Baird Center | Milwaukee, WI

From Manual to Automated: Transforming the Alabama Department of Revenue’s Tax Form Process

Join us in S103 C | BR24 on Monday, August 5th at 4 PM CDT for HSO's session with the Alabama Department of Revenue.

In this session, we will explore how the Alabama Department of Revenue (ALDOR) transformed its tax form approval process from a manual, cumbersome system to an award-winning, streamlined, efficient, and standardized solution using automation tools. We will discuss the challenges faced by ALDOR, including inefficiencies, inconsistencies, and the burden of handling numerous tax forms required from vendors. We will then delve into the solutions implemented to overcome these challenges, such as transitioning manual and Excel-based processes to Microsoft Power Apps, implementing Microsoft Power Automate, Azure, and Encodian Flowr for barcode scanning and processing of tax form PDFs, and streamlining the management of vendor test templates and form submissions. Join us to learn about this exciting journey of transformation and the lessons learned along the way. This session will provide valuable insights for any municipality looking to streamline and automate their tax form processes.

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Conference Summary

The 2024 Federation of Tax Administrators (FTA) Technology Conference is a comprehensive educational event for agency leaders interested in the latest technology and security trends, as well as for fraud and compliance professionals seeking cutting-edge tools to enhance their work.

The conference breakouts are designed to showcase unique and innovative approaches for using technology to improve tax administration. The exhibit hall offers a chance to explore a wide range of options from the private sector, all within an ethically approved environment.

This is the premier platform for states to share best practices and learn from their peers on every aspect of technology in state tax administration.

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Government Success: The Alabama Department of Revenue Revolutionizes Vendor Interactions in Just Seven Weeks with HSO and the Microsoft Power Platform

The Alabama Department of Revenue, facing a cumbersome and error-prone manual tax form processing system, implemented a new solution using the Microsoft Power Platform and HSO's expertise. In just seven weeks, they automated the submission and review processes, significantly improving efficiency, reducing errors, and winning a 2024 Federal Tax Administration Award for Innovation and Excellence.

Read the Story

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