• The Intelligent Retailer series

The Intelligent Retailer

Connect your customers, your people, and your data.

Microsoft Dynamics 365 and HSO can help you to thrive as a resilient retailer, from delivering the best customer and employee experiences to getting the most from your data and supply chain.  The  Intelligent Retailer video series shows how Microsoft technology and HSO will make a real difference.

Watch our latest episode 10 from The Intelligent Retailer series

Empower your warehouse pickers with Warehouse Management Mobile App

In this video, we will explore how the Warehouse Management mobile app can help you pass the custom information into your warehouse works and receive information back from them as efficiently as possible. 

All the episodes from the series

The Intelligent Retailer Video Series

Video

The Intelligent Retailer Ep 1: Same-day Click and Collect 

Discover how retailers can use Buy-Online, pick-up In-Store order processing flow with Dynamics 365 Commerce.

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Video

The Intelligent Retailer Ep 5: Help your customers spread the cost of the purchase

Discover how Microsoft Dynamics 365 allows retail customers to split the payment for goods over a period of time.

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The Intelligent Retailer Ep 6: Use a mobile device to complete stock counts

Discover how to complete quickly and efficiently your stock count with D365 Warehouse mobile app.

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Video
Woman in a retail clothing store

The Intelligent Retailer Ep 2: Optimise your store with footfall analysis

Discover how to analyse footfall in your store and optimise queue management with Dynamics 365 Connected Spaces.

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Video

The Intelligent Retailer Ep 7: Product Recommendations

Watch how Dynamics 365 Commerce can be used to show product recommendations on the e-Commerce website and point of sale (POS) device.

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The Intelligent Retailer Ep 3: Personalise the in-store experience with mobile POS

Discover the power of Microsoft Dynamics 365 Store Commerce Mobile App.

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Video

The Intelligent Retailer Ep 8: Streamline store operations with customer self-service

Discover how the Microsoft Power Platform self-service app delivers a quick and efficient Order Collection experience in the retail store.

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The Intelligent Retailer Ep 4: Empower your staff with Power Virtual Agents

Power Virtual Agents lets you create powerful AI-powered chatbots for a range of requests within your team.

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Video

The Intelligent Retailer Ep 9: Supply Chain Risk Assessment

Over the recent years, we've seen a lot of disruption within the global supply chain driven by extreme weather conditions, wars and pandemics.

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Video

The Intelligent Retailer Episode 10: Empower your warehouse pickers with the Warehouse Management Mobile App

In this video, we will explore how the Warehouse Management mobile app can help you pass the custom information into your warehouse works and receive information back from them as efficiently as possible.  

Learn more
Video

The Intelligent Retailer Episode 11: Dynamics 365 Invoice Capture

In this video, we will explore how the Dynamics 365 Invoice Capture Solution automatically creates vendor invoices from digital invoice images.

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Video

Reports and Insights in Microsoft Dynamics Contact Centre

This video explains how to utilise the reporting features within Microsoft Dynamics to create reports, leveraging key metrics, such as call handling times and customer satisfaction scores, etc

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