• HSO is your Global Microsoft CRM Partner

HSO is your trusted Microsoft Dynamics 365 CRM partner

We help companies worldwide to bring their sales, marketing and service capabilities to the next level.

Why choose Microsoft Dynamics 365 for Customer Relationship Management?

More and more companies choose Microsoft Dynamics 365 for their customer relationship management (CRM) because they recognize the immediate benefits and opportunities the platform offers. The main reasons being:

  • Its seamless integration with other Microsoft products, such as Outlook, Office 365, Power BI and PowerApps, but also with Dynamics 365 Finance and Supply Chain.
  • Its powerful tools to enhance Sales and Marketing teams, such as LinkedIn Sales Navigator and Relationship Assistant, which help sales teams find and engage with the right prospects, and provide timely and relevant insights,
  • Its transformative and readily available AI Copilot, which increases productivity, efficiency and work pleasure for your Sales, Marketing and Customer Service teams instantly.

Analysts recognize HSO as leading CRM Partner

HSO is recognized by leading industry analyst firms, highlighting our ‘industry-first’ approach and technical capabilities in Microsoft Dynamics 365.

Everest Group Names HSO as a Major Contender in the Microsoft D365 Services PEAK Matrix® Assessment 2023

Industry focus

Discover our CRM expertise for your industry

HSO has dedicated industry teams helping Sales, Marketing and Customer Service Teams in every market to transform the way they work and improve business performance.

CRM for Manufacturing

Based on best practices and leveraging the latest AI tech, we enable manufacturers to generate more value with seamless, efficient, and cost-effective services.

Kick-off your CRM journey

Offer your customers a true omnichannel experience

Meet HSO's Advanced Field Service Solution

To help companies maintain a competitive advantage with their field service organization, they often need to deliver more with less staff, while customers expect higher service levels. Meet HSO's Dynamics Advanced Field Service: the recommended add-on offering significant additional functionality on top of Dynamics 365 Field Service for Case Management, Quoting, Customer Assets, Agreements, Work Orders and Invoicing.

Dynamics Advanced Field Service

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Microsoft Dynamics CRM and Partner HSO

CRM Knowledge and Resources

On Dynamics 365 Sales, Marketing and Service

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Product Offering

Customer Engagement Essentials

Our solution to help you store multiple addresses on both accounts and contacts.

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Blog

How Sales and Marketing at Pharmaceutical Companies Use CRM to Meet New Challenges

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News

Forrester recognizes HSO among 15 top Microsoft Business Applications service providers

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Blog

Modern CRM Technology Is the Answer for Supporting Complex Insurance Sales Models

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Whitepaper

Manufacturing success with connected services

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Blog

Stories of connected services success: 4 use cases

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Blog

Challenge Accepted: Replace a Legacy CRM and Find a New Approach to a Challenging but Lucrative Asset Management Channel with Microsoft Dynamics 365 Sales

Changing a challenging but lucrative asset management channel with Microsoft Dynamics 365 Sales

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Blog
People working together at a table in an office

Why you should never postpone your CRM project

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Blog
People taking notes at a table

Enterprise collaboration meets relationship intelligence

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News

HSO employee Jeroen Leeflang recognized as FastTrack Recognized Solution Architect

The Dynamics 365 product engineering team recognizes practicing solution architects for consistently exhibiting deep architecture expertise and creating high-quality solutions for customers. Jeroen is one of only 65 FastTrack Solution Architects worldwide. 

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On-demand
Judge gavel beside a laptop

How Signature Scraping and ERM has Revolutionised CRM in Law Firms

Why signature scraping means CRM systems are now capable of delivering real transformation

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Consulting Offering

Microsoft Dynamics 365 CRM - 10 week implementation 

Bring your Sales, Marketing and Service teams to the next level with the Microsoft Dynamics 365 CRM Platform. Based on our best practices and blueprints, HSO can get your Dynamics 365 Customer Engagement platform up and running within 10 weeks.

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Blog

Microsoft recognized as Leader in the 2023 Gartner Magic Quadrant for CRM Customer Engagement Center

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On-demand

On Demand: Optimize the Customer Journey with Copilot in Dynamics 365

Learn how Copilot transforms the way you engage with your customers, from marketing, sales, to customer service and field service.

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Blog
Vijf vragen over Microsoft FastTrack voor Dynamics 365

5 FAQ’s about Microsoft FastTrack for Dynamics 365

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Report

Report: Artificial Intelligence in Service

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Blog

Empowering our client’s digital transformation with proven expertise

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Blog

Why our Microsoft Inner Circle membership benefits our customers

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Video

Our customers share their story

Meet our customers Alfen, Intergamma, MegaGroup Trade Holding and Bouwmaat, talking about their digital transformation and their partnership with HSO.

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