How can we help you?
What are retail companies struggling with and what's needed to survive and thrive in today’s market?
Retail:
your customer is in the lead
The retail industry is under constant pressure, bringing new challenges to retailers and distribution companies. We modernize operations and bring previously unseen insights to the business.
Copilot in Customer Service for Retail and Distribution
See how Copilot, Microsoft's generative AI-based virtual assistant, makes the work for customer service agents easier and better.
retail
Leveraging the opportunities of AI
The potential of AI for retail and distribution companies is huge. From optimizing operations, doing more with less people, to creating a better customer experience. We help our customers unlock the value of AI, bringing its potential into practice with value based applications.
Enhance the Customer Experience
Reliable insight is the key to acting, measuring and improving your customer experience and loyalty in an omnichannel environment. Smart AI tooling, like personalized service is the next step in meeting and exceeding customer expectations.
A resilient and flexible supply chain
We bring together data to connect, integrate and analyze. Because companies that have better insight into planning, production and forecasting enjoy a huge advantage.
Efficient Operations
Our platform enables real-time insights, automation, and enhanced collaboration across all operations. Our solutions not only help to streamline and automate many retail and distribution processes, like inventory management, pricing and fulfillment, they also support in-store teams with the tools and information they need to work more effectively and efficiently.
Manage ESG and sustainability demands
Consumers expect transparency from their suppliers around sourcing and supply chain. In addition, retail and distribution companies need to meet ESG reporting standards. With Microsoft’s evolving data and AI capabilities, we help our customers drive their sustainability transformation faster.
Services & Offerings
Explore Industry Solutions
We have the tools to enhance the Microsoft platform and to accelerate the impact of technology in your organization.
Customer cases
Meet our customers
We use technology to transform the way you work
We see technology as a means of addressing challenges and pain points. We support retail and distribution companies by modernizing their workplaces, simplifying and automating processes, bringing insights to the business, and connecting the company to the outside world. This includes process automation, smart routing and intelligent forecasting.
Depending on your priorities and needs, we redesign, build or optimize your application landscape, primarily using Microsoft business solutions such as Dynamics 365, Microsoft 365 and Microsoft Azure.
retail services insights & knowledge
Are your looking for something specific?
What sets HSO apart
HSO is a Business Transformation Partner with deep industry expertise and global reach. HSO leverages the full power of the Microsoft Cloud to transform how people work and engage customers, ultimately accelerating the impact of cloud transformation and improving overall business performance. Large enough to serve, small enough to care.
Consistent Global Delivery Capabilities
HSO offers global delivery capabilities alongside 24/7 managed services to expedite business transformations for multinational corporations. Our unified global delivery methodology and template approach ensure consistent implementations worldwide, enabling cost-effective solutions with predictable outcomes.
100% Microsoft Focus
HSO is a full service Microsoft Partner, having achieved all six Microsoft Cloud Partner Program Solution Designations, with each designation being anchored on the Microsoft Cloud: Business Applications, Data & AI (Azure), Digital App & Innovation (Azure), Infrastructure (Azure), Modern Work, and Security.
HSO Academy
HSO Academy is an integral part of the HSO culture for the further development, continuous improvement and certification of HSO employees. We invest in our people with ongoing training programs, delivering the most impact on your business.
HSO Offerings
HSO develops solutions for our customers that leverage the latest cloud and AI technologies from Microsoft. Our industry-focused products address the vertical and horizontal needs of the markets we operate in, accelerating our customers' digital transformation and enabling them to become digital leaders in their industry.