Predict, respond & adapt with Microsoft Dynamics 365

A comprehensive, cloud-based collection of apps which seek to break down the silos between front-and back-end processes traditionally present in manufacturing software, Microsoft Dynamics 365 helps manufacturers unify their operations, gain better visibility of processes, and engage with their customers better.

The increasing accessibility of digital manufacturing tools, such as cloud storage, software, and IoT sensors is making it more possible than ever to create “smart factories” where devices, assets, and resources all over the world can sync together to make the industry more productive.

Commissioned by The Manufacturer

Manufacturing Agility Assessment Report

The Manufacturing Agility Assessment, published by the Manufacturer and commissioned by HSO, explores where businesses are on their journey to become more predictive, adaptive and responsive.

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Manufacturing insights

Five key factors in the evolution of a modern manufacturing ERP system

Manufacturers require business systems capable of keeping pace with a constantly changing world, and today’s cutting-edge ERP platforms are helping to achieve – and sustain – the three primary drivers of business growth: agility, flexibility and efficiency.
This whitepaper sets out the five key factors in the evolution of modern ERP and shares real examples of how leading businesses are using the capabilities it offers to drive substantial bottom-line benefits and more profitable decisions.

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Manufacturing insights

Manufacturing Agility - Using technology to predict & adapt

Our new video series shows how technology can improve, enhance and adapt the way that manufacturers work. Take a look at episode 1 or click the button below to view the whole series so far.

View the series so far

Podcast: What Is Smart Maintenance And How Do You Get Started?


Destination Innovation - Why companies should push themselves over the technology tipping point to succeed

Business leaders have never had such a fantastic opportunity to adapt and transform – to understand their customers and to harness the power of technology to create new products and services. Not forgetting creating new and effective ways to engage and empower their staff.

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Gain a deeper understanding

HSO DNA Accelerator allows organisations to get a head start in their digital transformation journey.

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Modernising Manufacturing

In the larger picture of a typical supply chain, the value of maintenance for buildings, plants, machinery, and vehicles is often overlooked. Yet without reliable maintenance of this critical equipment, your business can quickly come to a halt.

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Dynamics Advanced Field Service allows organizations to deliver world-class field service. For professional service organizations, managing every aspect of the end-to-end cycle of field service management is critical. In an ever-changing world with a growing focus on servitization field service organizations must adapt.

Transform your service delivery

Dynamics 365 Field Service Software allows you to proactively resolve service issues, optimise resource scheduling, and reduce operational costs while improving efficiency for your engineers. Now you can deliver exceptional assistance at your customer’s location using built-in intelligence.

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The user-friendly low code – no code platform

The Power Platform fills the gap we often see between standard applications, expensive and time-consuming customisations that were developed in the past. Using the Power Platform, users with relatively little technical knowledge, can build apps, analyse data and easily automate processes themselves.

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Be relevant at the right moment with Microsoft Dynamics Customer Engagement

Microsoft Dynamics Customer Engagement software can help you to:

  • Increase marketing ROI
  • Drive sales results
  • Improve service delivery

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