Read more of our Employee Stories below...
Stephen Brooks
Senior Strategic Alliances Manager
Women in tech: From paper-based accounting to Head of Solution Architecture
Interview by Rose Maher, Senior Account Manager, HSO
Meet
Jaqui Hoyle
Head of Solution Architecture
Meet Jaqui Hoyle, Head of Solution Architecture at HSO UK.
Jaqui started her career with clerical and transactional levels and worked her way through every type of finance role to encompass FP&A, Financial Controller and Finance Director. It took her 5 years to go from a sales administrator to her first Group FD role and become a Qualified Management Accountant at the same time.
It seemed that every company she worked for had a system implementation or upgrade that she was heavily involved in. Having realised that she enjoyed the problem-solving, leadership and guidance from implementations, she set up her own Company to support small businesses transitioning from paper-based accounting (yes paper!!) to Accounting systems including Audit sign-off.
As is the way of the world, it was a friend who introduced her to “AX”, and “Functional consulting” and she very quickly realised she had found her niche and her passion.
That was back in 2006 and now nearly 20 years later that has naturally evolved from functional consulting, solution architecture and enterprise architecture – all fundamentally geared to help organisations and fix problems.
How did you get into technology?
In 1995 I was part of the implementation team to install Kerridge into a motor dealership, the same Company where I began my accounting career.
How have you seen the Tech industry change over your career?
It moves a lot faster now than it ever has and it is even more important to stay ahead. Everyone has such great expectations, but it still needs the respect any software/technology requires. For example, AI on its own will not fix all your problems.
You first need to understand the problem and what you are trying to achieve or overcome, this enables the right design using the right technology and implemented correctly will deliver the expected business value/benefit.
What opportunities has the Tech industry given you? And what challenges have you faced?
I like fast-paced environments and multi-tasking, I find it exciting that technology evolves and continually improves. A problem today is actually a resolution of the future. Anyone venturing in the Tech Industry really needs to have this mindset and appreciation – things do not stand still.
What have you seen in the Tech industry, that has helped/supported Women specifically?
This is a difficult question as I firmly believe that you make your own path.
However, acknowledgement that there is increased focus on diversity and inclusion, promotion of women in leadership roles and mentoring programmes.
What I think would be beneficial is to improve the marketing of roles within the Tech Industry to appeal to Women, to aid understanding and awareness.
What’s your number 1 piece of advice for the future generations of Women entering Tech?
Even when faced with adversity whether that is redundancy, or not getting the role you thought you deserved, or anything really, see everything as an opportunity. That could be learning or development opportunity, or a chance to try something new. Every cloud really does have a silver lining somewhere – you just have to look for it and use it.
Last comment to leave the reader
Treat everyone with respect and fairness. It is ok to be strong, focused, driven, ambitious but do not step on people to get where you want to be.
Read story
From Business Applications to AI: HSO’s Transformation Story
For many years, HSO has been recognised for its deep expertise in business applications and its ability to deliver complex, mission-critical solutions for customers across industries. That foundation remains central to who we are. However, the needs of our clients are evolving, as are we.
Chetan Patel
Data & AI Delivery Lead
Data, AI, and a Second Brain
Fardowsa MacLeod
D365 SC Business Analyst
Curiosity, Creativity, and Data: Fardowsa’s Journey at HSO
Aldrik de Jongh
Sr. Managing Consultant CRM
Helping People Harness the Power of AI: Meet Aldrik
George Vourdanos
Principal Data Architect
Driving Innovation in Data & AI: George’s Story at HSO
Luciene Gomes
Data Consultant
From Apprentice to Data Consultant: Luciene Gomes on Building a Future in Data & AI at HSO
Ricardo Aldaco
Solution Architect
Spotlight on Ricardo Aldaco: Designing Smarter Solutions with Data & AI
Grant Bean
Managed Services Service Line Director
Micro Interview with Grant Bean
Sean Platt
Head of Pre-Sales & Service Delivery
Micro Interview with Sean Platt
Nicola Hannay
Head of Marketing
Micro Interview with Nicola Hannay
“We’re becoming more international”
Expats bring fresh ideas and new energy. But they also face challenges. A new country, a different culture, unfamiliar work habits – and on top of that, building a social life. To exchange experiences and build connections, an expat community was created. Not a formal club, but a space where international colleagues can meet – over lunch, at a drinks event or just for a good conversation. We spoke with three of them about their experience: what was it like arriving in the Netherlands? What stands out in the work culture here? And what does it mean to be part of this community?
HSO Academy: “We hire for attitude, we train for skills”
"Not your diploma, but your drive. Not your experience, but your curiosity." That seems unthinkable – but not at HSO. "With the right basic attitude, anyone can get started here," says Henk-Jan Brommer, manager of HSO Academy. It sounds ambitious, but practice shows that it works.
Saskia Lall
HR Director, HSO UK
Micro Interview with Saskia Lall
Dan Rosehill
Talent Acquisition Partner
Micro Interview with Dan Rosehill
Ben Coleman
Business Development Manager
Micro Interview with Ben Coleman
Kevin Kotzab
Consultant Microsoft Dynamics 365 CE
From graduate to CRM Consultant in under two years
Florian Jung
Consultant Microsoft Dynamics 365
Meet Florian Jung - from consultant to presales at HSO
Divya Singh
Delivery Manager | HSO International
Turning unexpected opportunities into Gold at HSO
Meet our recruiters in Germany!
Please meet our recruiters in Germany and if there aren't any live vacancies feel free to make contact directly via email with your CV and cover letter.
Erika Haverkamp
HR Officer | HSO International
Meet Erika Haverkamp, master of all trades at HSO International
Touseef Zafar
Chief Technical Officer, HSO
Micro Interview with Touseef Zafar
Matt Birtwistle
Industry Director, HSO
Micro Interview with Matt Birtwistle
Hector Hickmott
Sales Director
Micro Interview with Hector Hickmott
Craig Russell
Cloud Sales Director, HSO
HSO UK announces the appointment of Craig Russell
Julian Smith
UO Service Line Director
Micro Interview with Julian Smith
Sam Yeo
Graduate Consultant
From Classroom to Conference room: How HSO's graduate program is shaping Sam's career
Andy Clough
Industry Director
Micro Interview with Andy Clough
Collaborating with other business units
Professional development begins with collaboration. The biggest steps are taken when we combine our knowledge and talents. Take Albert Hol (Project Manager) and Gerben Mulder (Consultant Management). They worked together on a project for a large retailer, where the billing process was renewed within Dynamics Finance & Operations using Azure Functions. The solution enables the retailer to process and invoice about 150,000 order lines quickly and accurately every day.
Culture at HSO
HSO has grown rapidly in recent years. This brings change, including in the company culture. To preserve the core of the old culture and embrace new values, a core group has developed a culture compass. Two members of the core group, Behnud and Otto, share their insights.
Jaqui Hoyle
Head of Solution Architecture
Women in tech: From paper-based accounting to Head of Cloud Architecture
William van Zweeden
Marketing Lead HSO International
Employee Event: HSO International Says "Let's Meet at the Beach"
Collaboration in a multicultural team
Tanja van den Berg
D365 Functional Consultant
Tanja van den Berg
The Journey to Lead Program
Find out how we coach and guide a group of leaders to become the next generation of managers. Léonie Havekes and Nathalie Boerefijn share what they’ve learned in their Journey to Lead.
Georgiana Stuparu
D365 Team Lead
With a passion to help people grow, Georgiana Stuparu builds future leaders at HSO International
Heike Raubenheimer
Project Manager
After 11+ years at HSO it still feels great to see our customers succeed
Ann-Sophie Schmid
HR Business Partner
Ann-Sophie Schmid
Mark Bennigsen
Enterprise Architect
An Architect's Vision: Building Business Value at HSO
HSO acquires Great Place to Work Certification
Nadja Ozegovic
Communication & Change Specialist
Nadja Ozegovic on Remote working
Disary Nath Sarkar
Software Engineer
A day in the life of... Disary Nath Sarkar
Jolijn Hurkens
Young Professional
Meet Young Professional Jolijn
Collega's in de spotlight
From India to Silicon Valley, and from Malta to Rotterdam: Siddharth and Divya Singh have lived all over the world and worked for the same employers. Together with their daughter, they have seen it all. How did the couple end up at HSO in the Netherlands? In this interview, they share their remarkable story.
Juan Bravo Vargas
Solution Architect
Meet Juan, Author and Innovator at HSO International
Jandus Knoesen
Senior Integration Consultant
Meet Jandus Knoesen, HSO International's passionate problem-solver
Sanya Chhabra
M365 Modern Workplace Architect
Sanya Chhabra empowers teams to transform themselves digitally
Peter van Haaften
Engagement Director
With clear and personal vision, Peter van Haaften looks toward the future with HSO
Hannes van Heerden
Program Manager | HSO International
A pathfinder of business possibilities at HSO International
Tudor Radoi
Business Intelligence Consultant | HSO International
Meet Tudor Radoi, who propels HSO clients to the next level
Hatice Aydın
D365 Consultant | HSO International
Hatice Aydın, planting the seeds for success at HSO
Celine Rodriguez
Senior BI Consultant | HSO International
The way of working at HSO is completely different
Sviatoslav Shatokhin
Lead D365 Consultant | HSO International
Being output driven means HSO really suits me
Camilla Krog
Project Manager | HSO International
Camilla Krog drives HSO International firmly towards success
Oksana Danyliak
Sr D365 Consultant | HSO International
Oksana Danyliak driven to reach her full potential at HSO International
An inside perspective of HSO's Young Professionals Program Journey
After graduating as an Industrial Engineer in Turkey, Hatice Aydin decided to pursue a career in IT and Business Applications. She was working on ERP projects and doing a master’s degree in software engineering. "It was at this time I realized I wanted to be involved in international and diverse projects while also gaining experience abroad. And so my path crossed with that of HSO International." Here is the story that brought me to HSO International’s Young Professionals Program (YPP).
Peter Kooijman
Program Director | HSO International
HSO offered me the opportunity to work in an international company
Hilde van der Meulen
Lead Consultant | HSO Netherlands
Meet Hilde van der Meulen, the ever-evolving mindset
A Strong ambition and Innovative HR Approach
Two enlightening weeks conducting BI training in Ghana
Tulasi Sanil
Technical Lead | HSO India
Meet Tulasi Sanil
Namitha Suresh
Analyst | HSO India
Meet Namitha Suresh
Shirish Dattapuram
Sr. Functional Consultant | HSO India
Meet Shirish Dattapuram
Paula Bianca Francisco
Manager Architecture Team | HSO Canada
Meet Paula Bianca Francisco - From Graduate to Manager
Appaseheb R. Narasannavar
Associate Director | HSO India
Meet Appasaheb Narasannavar
Miriam Clancy
Solution Architect | HSO United Kingdom
Miriam Clancy: From end-user to consultant
Moritz Glaser
Solution Architect
Driving performance at HSO and ever evolving his career
Katie Freitas
Cross-Industry & Client Marketing Manager
No problem is too large or small when you collaborate
Skyrocket your career with HSO
Cloud Solutions Sales Executive
Cloud Services Business Development Manager About HSO HSO is a business transformation partner with deep industry expertise and global reach. We help organisations unlock the full value of the Microsoft Cloud by combining Azure, Data, AI, Copilot, Security, and Business Applications to deliver intelligent, scalable digital platforms. Founded in 1987, HSO has more than 2,500 professionals across Europe, North America, and Asia and is a member of Microsoft’s Inner Circle representing the top one percent of partners worldwide. HSO’s market credibility is reinforced by independent analyst recognition. In The Forrester Wave: Microsoft Business Application Services Q1 2026, HSO was recognised as a Strong Performer and positioned among the largest global systems integrators in the market, reflecting our enterprise delivery capability, industry solutions, and deep Microsoft expertise. While this recognition highlights our heritage in transformation programmes, HSO’s strategic focus is centred on intelligent cloud platforms, strong data foundations, and next generation AI. Our innovation roadmap is evolving from Copilot enabled productivity to agentic AI solutions supported by dedicated AI innovation capabilities and joint initiatives with Microsoft. This positions HSO as a partner not only for digital transformation but for building more intelligent, automated, and data driven organisations. Purpose of the Role As a Cloud Services Business Development Manager, you will drive new business growth across HSO’s Microsoft Cloud portfolio. This is a commercially focused role responsible for generating pipeline, winning new logos, expanding existing accounts, and positioning HSO as a strategic cloud and AI partner. You will engage senior stakeholders in value led conversations, identify commercial opportunities across workloads, and shape multi service line propositions that maximise client impact and revenue growth. This role plays a key part in expanding HSO’s presence across Cloud, Data, AI, and platform modernisation. Job Function Commercial strategy and opportunity creation Develop and execute a go to market strategy across HSO’s Cloud, Data, and AI portfolio Identify, qualify, and pursue new business opportunities Build strong commercial relationships with CIOs, CTOs, CDOs, and senior business leaders Create and maintain a robust, high quality pipeline aligned to growth targets Solution portfolio positioning You will position HSO’s standard cloud workloads including: Data and AI Application modernisation Integration Infrastructure and security Custom application development You will align these capabilities to client priorities and business outcomes, ensuring clear commercial value articulation. Multi service line collaboration Collaborate with other sellers across Business Applications and Industry teams to shape multi service line deals Support cross sell opportunities, for example where a client enters via Finance but broader Cloud and Data opportunities exist Work collectively to optimise client budget allocation and maximise HSO’s overall account growth Sales execution Lead complex sales cycles from qualification through to closure Shape compelling commercial proposals and business cases Work closely with architects, industry experts, and delivery teams to ensure credible and competitive solutions Maintain strong pipeline discipline and accurate forecasting Partner with Microsoft on joint pursuits and co sell initiatives Leadership contribution Demonstrate leadership capability with the potential to build and support a cloud sales team over time Provide mentorship and commercial guidance to peers where required Contribute to shaping the future growth model of the Cloud business Market and thought leadership Represent HSO at events and executive forums Contribute to positioning HSO in Cloud, Data, and AI conversations in the market Track emerging technology and commercial trends The Internal Environment for Sellers HSO provides a collaborative and well enabled environment designed to support success in complex, multi workload sales. Access to technology expertise You will work alongside experienced cloud architects, data specialists, AI experts, security professionals, and industry consultants who bring deep capability across Microsoft technologies. Industry led selling Sector focused teams and industry accelerators support value led commercial conversations and help position HSO as a strategic partner. Microsoft alignment Our close relationship with Microsoft provides access to co sell opportunities, product insights, funding programmes, and innovation initiatives aligned to Azure, Copilot, and AI. Proven delivery capability HSO combines strategic consulting with strong delivery credibility supported by accelerators, templates, and AI driven automation that reduce risk and speed time to value. Market credibility Independent analyst recognition and enterprise references reinforce HSO’s reputation as a trusted partner, helping open doors with senior stakeholders. Qualifications Essential Proven success selling cloud, data, AI, or digital transformation services Strong understanding of Microsoft Azure and the Microsoft cloud ecosystem Experience leading complex, multi stakeholder sales cycles Strong commercial acumen and deal structuring capability Experience collaborating across service lines to shape multi workload propositions Ability to engage senior executives and influence strategic decisions Desirable Experience selling Data or AI platform solutions Experience in a leadership or sales management capacity Background working for a Microsoft partner, hyperscaler, or consultancy Experience with consumption based cloud commercial models Relevant Microsoft certifications Personal Qualities Commercially driven and outcome focused Collaborative and comfortable in a matrix sales environment Strategic thinker with strong business acumen Credible communicator at senior executive level Entrepreneurial mindset with the ability to build and scale capability Curious and future focused
Systems & Maintenance Hub Engineer
About HSO HSO is a Microsoft focused, business transformation partner, with deep industry expertise and global reach. We leverage the full power of the Microsoft Cloud to transform the way in which people work and engage customers, accelerating the impact of cloud transformation and improving overall business performance. By leveraging the power of Dynamics 365, Generative AI, Data, AI, Copilot capabilities and the Microsoft Cloud, HSO helps companies innovate faster, by modernizing business operations, adopting data-driven intelligent automation, delivering real-time insights and connecting the enterprise. Founded in 1987, HSO has more than 2,500 professionals throughout EMEA, the Americas and Asia and is one of the world’s top business solution and implementation partners. We are a member of Microsoft’s elite Inner Circle, representing the Top 1% of partners worldwide. HSO specializes in industry sectors such as Retail, Manufacturing, Professional Services, Financial Services and Public Sector. HSO has been recognized as the global winner of the 2023 Partner of the Year Award for D365 Finance and as a Finalist for D365 Sales and Marketing. In addition, we have been awarded ‘Best Tech Company 2021 to Work For’ and the ‘6th Best Large Company to Work For’ in 2022. At HSO we take pride in being large enough to serve, but small enough to care. Both for our customers and colleagues. We are uniquely positioned to empower you to transform your career, without compromising your life goals and we take pride in investing as much in our people as we do in our clients. Our culture and values support entrepreneurial mindsets and attitudes, where your voice will always be heard. Role Overview Joining our Internal Systems team, you will act as the technical and operational engineer for our UK team and our Global Maintenance Hub. You will manage the "health" of our IT systems, proactively identifying opportunities to consolidate vendors and services. While our Manchester footprint is evolving toward a cloud-hybrid model, you will ensure local business continuity and provide a vital support anchor for our junior team members. We are looking for someone with a drive to continuously improve, and we are happy to support you if you have the core technical experience and the aptitude to grow into these broader responsibilities. Key Responsibilities Global Maintenance & Strategic Optimization Service Consolidation: Proactively identify opportunities to streamline services, consolidate 3rd-party suppliers, and reduce technical debt across the Global IT Framework. Global Collaboration: Participate in the Hub Owner Collaboration Forum to ensure Manchester’s local practices align with (and influence) global standards. Proactive Maintenance: Move beyond reactive fixes to manage systemic health—including rigorous backup management, patch cycles, and lifecycle planning. Mentorship: Act as the technical anchor for the local team, providing "on-the-job" coaching to junior staff during complex troubleshooting. Systems & Infrastructure Ownership Core Infrastructure: Oversee the remaining physical footprint, including firewalls, access points, switches, and virtual servers (VMs). Vendor Management: Act as the primary interface for 3rd-party specialists. You will manage these relationships to ensure project delivery and performance standards are met. Asset Lifecycle: Oversee IT assets, including laptop provisioning, mobile contracts, and hardware warranties, ensuring the inventory is optimized for cost and performance. Scheduled Maintenance: Execute necessary out-of-hours updates (e.g., server patching) to minimize impact. (Note: No formal 24/7 on-call rotation). Compliance, Security & Documentation Security & Incidents: Investigate and resolve security-related incidents in collaboration with the Information Security Manager. Audit Participation: Support ISO/Audit activities by ensuring all managed systems and controls are documented and followed correctly. Technical Documentation: Maintain and update critical environment records, including network diagrams (LAN/WAN/WLAN), IP ranges, and VLAN configurations. Disaster Recovery: Ensure backup and DR protocols are documented, regularly tested, and updated. Required Experience Technical Knowledge Expert-level administration of Active Directory and Microsoft 365 (including SharePoint and Azure AD). Strong grasp of networking fundamentals, such as: TCP/IP, DNS, DHCP, VPN, and Firewall administration. Experience with server virtualization and backup solutions (SAN/NAS). Familiarity with Windows deployment automation and mobile platforms (iOS/Android) is a plus. Skills & Qualities You will have the ability to solve complex problems independently within agreed timeframes. You will be able to apply best practice to align the Maintenance Hub’s activities with wider organizational goals and business growth. You will be able to explain high-level technical concepts to non-technical users and build strong relationships with global stakeholders. Location This is an office-based role with expected attendance in our Manchester office in Sale 2-3 days per week. Total Reward We offer competitive and equal pay which reflects the skills, experience and performance of the individual. Any reward package will be discussed honestly during the interview process. Our people have the opportunity to earn performance-based bonuses or commission, and everyone can benefit from paid holiday, private healthcare, private dental care, life assurance, pension, retail discounts and monthly wellbeing activities. Studies suggest that women tend not to apply for a job if their CV isn’t a perfect fit. Here, talent takes precedence over experience. So if you like the role and think you could be great at it in time, go ahead and apply. HSO is an equal opportunity employer. We will consider for employment any applicant and provide reasonable accommodations for an individual with disabilities - just let us know how we can support you.
PowerApps Developer
About HSO HSO is a leading global provider of enterprise business solutions and a trusted Microsoft Solutions Partner. Founded in 1987, HSO delivers digital transformation through Microsoft Dynamics 365, Power Platform, Azure, and other Microsoft technologies, helping clients achieve sustainable success. We combine deep industry expertise with technological innovation to create long-term value for our clients across sectors such as Retail, Manufacturing, Professional Services, Financial Services, and Local Government. HSO has been voted in the UK’s Top 10 Best Large Companies to Work For for the last three years running and is proud to have been named D365 Finance Microsoft Partner of the Year and finalist for D365 Sales & Marketing. People join and stay at HSO because we care - about adding value to our customers, delivering what we promise, striving to improve ourselves, being inclusive, and having fun. The core values that enable us to work so well together also mean our customers want to work with us. We choose to be different from other Microsoft partners. Caring about our people, customers, and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals. Role Overview: The Microsoft Power Apps Dveloper (Full Stack) designs and delivers enterprise-grade solutions using the Microsoft Power Platform, combining low-code capabilities with full-stack development and Azure services. The role focuses on building secure, scalable applications by extending Power Platform solutions with custom code, modern front-end technologies, and cloud-native integrations. It requires strong technical judgement, hands-on development expertise, and the ability to influence solution design and engineering standards across Power Platform and Azure-based solutions. Role Responsibilities Design and develop enterprise Power Platform solutions using Power Apps (Canvas & Model-Driven), Power Automate, and Dataverse Build and extend solutions using custom connectors, plugins, PCF controls, and Azure services Develop and maintain integrations with Dynamics 365, Azure services, and third-party systems Apply full-stack development principles including clean architecture, performance optimisation, and security best practices Collaborate with architects, consultants, and delivery teams to translate business requirements into technical solutions Contribute to DevOps pipelines, CI/CD, and ALM processes for Power Platform Support solution governance, environment strategy, and application lifecycle management Required Skills & Experience Strong experience working within Microsoft Power Platform projects in a Pro-code environment. Power Apps (Canvas & Model-Driven) Previous engagements designing and developing Power Apps (Canvas & Model-Drive apps) and Power Automate. Able to create and manage data models using MS Dataverse Full Stack Development experience including .Net / C#, JavaScript / TypeScript, REST APIs Experience extending Power Platform with: Custom connectors Power platform plugins PCF controls Experience with Azure services (Functions, Logic Apps, App Services, Service Bus, etc.) Solid understanding of software engineering principles, not just low-code configuration Experience working in Agile / DevOps environments Desirable Skills React (Commercial Experience) Dynamics 365 Business applications exposure Power Platform governance, environment strategy, and security Azure DevOps or GitHub Actions Automated testing for front-end and APIs Microsoft certifications (Power Platform, Azure, Dynamics 365) Location This is a hybrid role and can be based either from our London, Glasgow or Manchester offices, as well as from home. There may be occasional planned travel, involving overnight stays near our offices and other UK locations for customer / internal meetings, events and training. Total Reward We offer competitive and equal pay which reflects the skills, experience and performance of the individual. Any reward package will be discussed honestly during the interview process. Our people have the opportunity to earn performance-based bonuses or commission, and everyone can benefit from paid holiday, private healthcare, private dental care, life assurance, pension, retail discounts and monthly wellbeing activities.
UK Service Line Director - Data
About HSO HSO is a Microsoft focused, business transformation partner, with deep industry expertise and global reach. We leverage the full power of the Microsoft Cloud to transform the way in which people work and engage customers, accelerating the impact of cloud transformation and improving overall business performance. By leveraging the power of Dynamics 365, Generative AI, Data, AI, Copilot capabilities and the Microsoft Cloud, HSO helps companies innovate faster, by modernizing business operations, adopting data-driven intelligent automation, delivering real-time insights and connecting the enterprise. Founded in 1987, HSO has more than 2,500 professionals throughout EMEA, the Americas and Asia and is one of the world’s top business solution and implementation partners. We are a member of Microsoft’s elite Inner Circle, representing the Top 1% of partners worldwide. HSO UK has grown to more than 300 people and we expect over 100% organic growth in the next 5 years. HSO specializes in industry sectors such as Retail, Manufacturing, Professional Services, Financial Services and Public Sector. HSO has been recognized as the global winner of the 2023 Partner of the Year Award for D365 Finance and as a Finalist for D365 Sales and Marketing. In addition, we have been awarded ‘Best Tech Company 2021 to Work For’ and the ‘6th Best Large Company to Work For’ in 2022. At HSO we take pride in being large enough to serve, but small enough to care. Both for our customers and colleagues. We are uniquely positioned to empower you to transform your career, without compromising your life goals and we take pride in investing as much in our people as we do in our clients. Our culture and values support entrepreneurial mindsets and attitudes, where your voice will always be heard. Why Work for HSO? Joining the HSO team means being an integral part of a dynamic organization that values innovation, collaboration and professional growth. Here are some of the reasons why HSO is a great place to work and build your career: Customer Value: Work for market-leading clients across multiple industries, delivering value-adding solutions and a meaningful difference. Supportive Culture: Enjoy an environment where everyone is encouraged to be heard in a positive and inclusive environment. Flexibility and Wellbeing: We understand that life is complex and if you share what you need, you’ll find we care in return. Commitment to Quality: Be part of a team that truly places quality at the heart of all we do. If you're looking for a rewarding career with opportunities to stretch yourself, make an impact and work with a supportive team, HSO is the place for you! Purpose of the Role & Key Responsibilities This is a genuinely transformative leadership opportunity. Our Data Platform (DP) team is rapidly growing and we’re looking for a someone with the skills, knowledge and experience to achieve this. Our goal is for Data to be a growth engine of our UK business, at the forefront of our ambition as the UK’s services partner of choice, for Enterprise clients wishing to drive, innovate and run their businesses with Microsoft. The market opportunity is huge and this role is key in ensuring HSO takes full advantage of this. There are four major accountabilities: Business Growth – to build on our success to date, by defining and building the market opportunity for Data, then leading key opportunities and winning net new clients, as well as to grow on existing. This role’s primary objective is to grow the HSO UK Data business by at least 40% year on year. P&L Management – to run and operate the profit and loss as best in class, using known best practices and to build on these, as the Service Line grows, to meet / exceed our financial and other targets. Customer Leadership – to work successfully as an Executive Sponsor on key accounts and to coach others to do the same, so that we deliver on our client commitments and win multi-year relationships. Talent Development – to build a high performing Data team and to develop new talent for the future success of HSO. While this is a UK role, there is also an HSO-wide global contribution to the DP Service Line: sharing knowledge, experience and helping others achieve. Overview of Essential Behaviours & Experience Essential Behaviours Team Leadership - wants to lead and be accountable. Takes personal responsibility. Ability to influence others and build followship. Listens to others to find the best outcome. Ambitious - for client success, as well as personal success and for the success Data and the wider HSO team. Strategic - sees the wider picture and makes informed decisions from complex and varied sources. Care - demonstrates care with every interaction. Looks for team success. Embodies Servant Leadership. Tenacious - happy to roll sleeves-up to deliver and drive challenging outcomes over a sustained period. Strives for excellence in oneself and others. Entrepreneurial - ability to work successfully in a fast-paced environment. Comfortable with ambiguity. Essential Experience Led, built and grown a multi-disciplined Data function, preferably with Microsoft technology. Leadership experience in a consulting services environment, with a strong track record of selling, managing and delivering multi-million pound engagements, using resources both onshore and offshore. Building multi-year relationships for Enterprise clients. Managed an annual budget in excess of £10m per annum, including investment, forecasting, revenues, profit and loss. Proven ability to understand and successfully manage risk. Able to identify and resolve issues to deliver challenging growth targets. Deployed and leveraged technology (eg. AI) and new ways of working to improve business performance and take advantage of new market potential. Worked collaboratively in a business with multiple lines of business. Led a geographically dispersed team of at least 8 direct reports and a total team of 20 or more people. Successfully led such a team through periods of significant change and business improvement. Location This is a hybrid role and can be based either from our London, Glasgow or Manchester offices, as well as from home. There will be regular, planned travel, involving overnight stays near our offices and other UK locations for customer / internal meetings, events and training. Occasional planned international travel is expected. Total Reward We offer competitive and equal pay which reflects the skills, experience and performance of the individual. Any reward package will be discussed honestly during the interview process. Our people have the opportunity to earn performance-based bonuses or commission, and everyone can benefit from paid holiday, private healthcare, private dental care, life assurance, pension, retail discounts and monthly wellbeing activities. We set the bar high and won't extend an offer until we're convinced we've found the right candidate. This is why a job may stay open for months or be reposted several times. Studies suggest that women tend not to apply for a job if their CV isn’t a perfect fit. Here, talent takes precedence over experience. So if you like the role and think you could be awesome at it in time, go ahead and apply. HSO is an equal opportunity employer. We will consider for employment any applicant and provide reasonable accommodations for an individual with disabilities - just let us know how we can support you.
Senior Public Sector Business Development Manager
About HSO HSO is a Business Transformation Partner with deep industry expertise and global reach. We leverage the full power of the Microsoft Cloud to help organisations modernise operations, adopt data-driven intelligent automation, deliver real-time insights, and accelerate digital impact. By utilising Dynamics 365, Power Platform, Azure, Microsoft 365, AI/Copilot and Data & AI capabilities, HSO empowers organisations to innovate faster, improve how their people work, and enhance citizen and customer experiences. Founded in 1987, HSO has more than 2,500 professionals across Europe, North America, and Asia. We are one of the world’s top Microsoft business applications and cloud transformation partners, and a proud member of Microsoft’s elite Inner Circle, representing the top 1% of partners worldwide. We specialise in sectors such as Public Sector, Retail, Manufacturing, Professional Services, and Financial Services. As an award-winning partner, HSO has been recognised as the global winner of the Microsoft Partner of the Year Award for D365 Finance, and a Finalist for D365 Sales & Marketing. We have also been ranked among the Best Companies to Work For, reflecting our culture of care, innovation, and growth. At HSO, we are large enough to deliver enterprise-scale transformation, yet small enough to care. Our culture encourages entrepreneurship, collaboration, and personal development — where your voice is heard, and your impact is felt. Purpose of the role As a Public Sector Business Development Manager, you will lead on developing strategic relationships and securing new business within the UK public sector. You will identify opportunities and position Microsoft business applications and cloud services to help public sector organisations transform how they operate, improve citizen services, enhance efficiency, and achieve compliance and policy objectives. Working closely with our Delivery, Pre-Sales, and Microsoft teams, you will shape compelling propositions and navigate complex public sector procurement processes including frameworks, tenders, and competitive bids. This is a high-impact role that will play a key part in building HSO’s growing footprint in the public sector and driving long-term growth. Reporting Line This role reports to the Sales Director. Job Function Develop and execute a go-to-market strategy for the UK public sector, identifying target accounts and growth opportunities across central government, local authorities, healthcare/NHS, housing associations, and not-for-profit organisations. Build strong relationships with key public sector stakeholders, including C-Suite, Digital Transformation leaders, and Commercial/Procurement functions. Qualify opportunities, lead full sales cycles, and manage bids and proposals through to closure, including through frameworks such as G-Cloud, Digital Outcomes & Specialists, and others. Shape and present tailored value propositions aligned to client goals, drawing on Microsoft technologies including Dynamics 365, Power Platform, Microsoft 365, Azure, and AI/Copilot. Collaborate with internal teams (Pre-Sales, Architects, Delivery, Legal) to create compelling solutions and commercial proposals. Maintain a high-quality pipeline and accurate forecasting in CRM, contributing to regular reporting and leadership reviews. Stay informed on public sector policy, digital trends, funding streams, and procurement developments to support account planning. Represent HSO at public sector industry events, thought-leadership sessions, and Microsoft community engagements. EXPERIENCE Essential Proven track record in business development, account management or consultative sales within the UK public sector. Strong understanding of public sector procurement processes, frameworks, and budget cycles. Experience positioning Microsoft Cloud solutions or business applications (e.g., Dynamics 365, Azure, M365, Power Platform). Commercially astute with the ability to shape and negotiate complex deals. Excellent stakeholder engagement, communication, and influencing skills. Self-driven with a strong sense of ownership and accountability. Able to lead virtual teams and collaborate across functions to advance deals. Desirable Familiarity with frameworks such as G-Cloud, DOS, NHS SBS, or similar. Experience working for a Microsoft partner or digital transformation consultancy. Understanding of public sector challenges such as data governance, digitisation of services, legacy system modernisation, and citizen experience improvement. Experience using CRM systems (ideally Dynamics 365) for pipeline management and forecasting. Degree-level education or equivalent professional experience. Personal Qualities Passion for public sector improvement and service transformation. Resilient, outcome-orientated, and motivated by delivering results. Highly collaborative and able to build trust quickly. Excellent communicator with strong written and verbal presentation skills. Analytical mindset with the ability to spot trends and opportunities. Energetic, proactive, and solutions-focused. Location HSO offices are located in Manchester, Glasgow, and Reading.This is a hybrid role, with flexibility to work remotely. Travel to client sites and HSO offices will be required for relationship building and key meetings. Salary We offer a competitive, market-aligned salary that reflects the skills and experience of each candidate. The salary package will be discussed during the interview process and will be based on current market benchmarks for similar roles, as well as the individual’s qualifications and experience. Eligible employees may also receive performance-based bonuses and can participate in our extensive benefits programme. Benefits Included: Paid Holidays Pension Healthcare Dental Life Insurance Tonic Wellbeing HSO Perkz Flexible working (when required and agreed)