HSO united kingdom
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Manufacturing
The advantages of automation, AI, and machine learning have caused a shift toward smart factories and data-driven manufacturers. We help you to become competitive, innovative, and resilient.
Financial Services
How to navigate intense competition, stay in compliance with ever-changing regulations and leverage commercial opportunities. We help you create an IT landscape that enables efficient operations and connects processes and data.
Professional Services
People-centered, client-focused and project-driven: that’s professional services in a nutshell. We design and implement technology solutions that enable better decision-making and effective working.
Retail
We modernize the retail workplace, bringing previously unseen insights to the business, implementing intelligent order management and get you closer to your customer.
Public Sector
HSO helps public and government organizations to meet and leverage increasing expectations for digital service, responsiveness and transparency.
Non-Profit
We support Non-Profits by modernizing applications, automating processes, and providing insight. Through technology, we nourish successful relationship management and enable greater impact.
What we do
HSO is one of the world’s top business solution and implementation partners, large enough to serve, small enough to care. Through our services, we help companies transform the way they work and improve business performance.
Business Applications
Microsoft Dynamics 365 Business Applications for ERP and CRM are leading in the industry. But their real strength is in the integration. Combined, they deliver even more value.
Cloud Services
HSO has a proven track record in supporting our customers in their cloud journey. With your business in mind, we offer a comprehensive suite of services to help you gain value from the cloud.
Data & AI
We help customers build an operational and future-proof data platform, ready to realize business value from AI and machine learning technologies.
Industry Offerings
HSO builds products to fill gaps in Microsoft Dynamics 365 and offers new business applications, improved processes, and industry-driven best practices to assist our clients in becoming digital leaders in their industry.
Join HSO
Our workforce is a growing dynamic, unique, and diverse global community that is quality and performance-driven. For every stage in your career, we offer challenging opportunities. We look forward to meeting you!
Life at HSO
We are a global community of people with an entrepreneurial spirit, in an environment where you can really make a difference and have your voice heard. We constantly challenge ourselves to be better. Come join the journey with us!
Graduate Programs
Skyrocket your career with our graduate programs and accredited certification opportunities at HSO around the world!
HSO Academy
From technical skills, soft skills, mentorships, leadership coaching, masterclasses, informal knowledge sharing and globally recognised certifications - HSO Academy is your personal and professional knowledge accelerator.
Vacancies
Find opportunities in Consultancy & Technology, Project Management, Leadership, Sales and Business Development, Marketing, Legal and HR.
Join HSO
Our workforce is a growing dynamic, unique, and diverse global community that is quality and performance-driven. For every stage in your career, we offer challenging opportunities. We look forward to meeting you!
Life at HSO
We are a global community of people with an entrepreneurial spirit, in an environment where you can really make a difference and have your voice heard. We constantly challenge ourselves to be better. Come join the journey with us!
Graduate Programs
Skyrocket your career with our graduate programs and accredited certification opportunities at HSO around the world!
HSO Academy
From technical skills, soft skills, mentorships, leadership coaching, masterclasses, informal knowledge sharing and globally recognised certifications - HSO Academy is your personal and professional knowledge accelerator.
Vacancies
Find opportunities in Consultancy & Technology, Project Management, Leadership, Sales and Business Development, Marketing, Legal and HR.
Miriam Clancy: From end-user to consultant
Before joining HSO I was an end user with a client where HSO was implementing a project. I was finance lead so got to see the entire project and how HSO worked, and I was thinking this looks like a great place to work!
"If I hadn’t taken the leap, I would have always said: “what if.”
My role has evolved a lot
Before joining HSO I was an end user with a client where HSO was implementing a project. I was finance lead so got to see the entire project and how HSO worked, and I was thinking this looks like a great place to work! At the time I was working as a management accountant and had held many roles in finance but never even thought about doing consultancy and I thought, well, why not. It’s a challenge and I should give it a go. I applied and moved across shortly after and took the leap – I love it and haven’t looked back!
I think it was what I was always meant to do, and my role has evolved a lot. I joined as a medior consultant and HSO trained me and put me on my first project. It was for a construction company, and I was helping and learning a lot about the industry.
Boot camp at HSO Academy
After extending my experience and portfolio of skills, I moved to my next project in finance and really enjoyed it. This was my path to becoming Senior Finance Consultant.
I have continued expanding my knowledge and last year I had the opportunity to participate in the Solution Architect boot camp at HSO through the HSO Academy. I am now thinking about my next move to a Solution Architect role. As it stands, I am still a senior finance consultant, but this is how I like thinking about my journey…always reimagining my next step!
HSO united kingdom
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Consulting & Technology
About HSOHSO Success and AmbitionHSO has grown organically to have more than 400 people throughout the UK and we expect to continue to grow significantly in the next five years. We are a leading member of the Microsoft Dynamics Inner Circle, founded in 1987, and specialize in sectors such as Retail, Manufacturing, Professional Services, Financial Services and Local Government. We’ve won several prestigious awards over the last few years including being voted in the UK’s top 10 Best Large companies to work for the last 3 years running. This year we are also proud to have been named the D365 Finance Microsoft Partner of the Year Award and Finalist for D365 Sales & Marketing.HSO is the place to work for those in the Microsoft Dynamics channel. People join and stay because we care; about adding value to our customers, about delivering what we say we will, striving to improve ourselves, being inclusive and having fun.The core values that enable us to work so well together, also mean our customers want to work with us. We choose to be different to other Microsoft Partners. Caring about our people, customers and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals.Reason for vacancyDue to the continued growth of the business, there is a need to increase the team to ensure that our customers receive the best attention we can give them.Job Purpose:The Solution Architect will take a leading role in designing and implementing solutions for our customers.You will play a key role in the entire project life cycle covering analysis, software design, development, testing and business integration. You will be the product expert for HSO’s Dynamics AX vertical solutions and as such must already have experience in Dynamics AX D365 as an architect and have been responsible for shaping previous systems on an enterprise scale.You will own the end to end solution design for prospective and existing customers to ensure delivered solutions are implemented in a cost effective, quality, controlled manner that satisfies the customers functional, technical and business requirements. This is a high visibility role, both internally and externally. The Solution Architect works with HSO customers and prospects. Your role may also be the bridge between sales and technical with a pre-sales element and responsibility. Good customer awareness and practice is essential in order to be able to fulfil the breadth of the role.Key Responsibilities· Lead the solution implementation and services proposal during the pre-sales process· Define and lead the requirements analysis and take a lead role in requirements workshops· Guide the customer to the right solution for their business based on your knowledge of Dynamics AX and our industry solutions· Provide the link between the implementation teams and the business community, ensuring the new system fits in with the customer’s trading cycles· Oversee the business consultants and developers in the solution design, including quality assuring their work· To work with current and prospective customers to fully understand their solution requirements in order to produce optimal solutions architecture· To act as a lead consultant in project scoping activities· To work closely with consultant and development teams to provide estimates and quotes for new solution· To produce systems architecture and design documentation to agreed standards· To understand the HSO project delivery methodology and recommend the implementation approach for new solutions· To work closely with project teams and act as a point of reference/escalation during the implementation of a solution, closely aligned with the Project Manager· To act as a point of reference/escalation for HSO support teams once a solution has been implemented· To act as the technical design authority for any change requests to a current solution· Liaise with clients in order to analyse business processes, clarify customer requirements and determine the scope of required solution.· Business Process design/mapping and documentation· Leading implementation through to delivery and initial post go-live support· Develop design specifications· Lead internal solutions design and process mapping workshops· Manage customer expectations regarding the solution whilst ensuring the maximum use is being made of the software· Participate in pre-sales activities as requested.· Represent HSO in a professional and positive manner at all times· Adhere to health and safety policy, and other requirements relating to care of equipment.· Ensure that all Microsoft Certifications and Accreditations required to fulfil this Role within HSO are met as determined by you and the Consulting Head
Consulting & Technology
HSO Success and AmbitionHSO has grown organically to have more than 400 people throughout the UK and we expect to continue to grow significantly in the next five years. We are a leading member of the Microsoft Dynamics Inner Circle, founded in 1987, and specialize in sectors such as Retail, Manufacturing, Professional Services, Financial Services and Local Government. We’ve won several prestigious awards over the last few years including being voted in the UK’s top 10 Best Large companies to work for the last 3 years running. This year we are also proud to have been named the D365 Finance Microsoft Partner of the Year Award and Finalist for D365 Sales & Marketing.HSO is the place to work for those in the Microsoft Dynamics channel. People join and stay because we care; about adding value to our customers, about delivering what we say we will, striving to improve ourselves, being inclusive and having fun.The core values that enable us to work so well together, also mean our customers want to work with us. We choose to be different to other Microsoft Partners. Caring about our people, customers and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals.Reason for vacancyContinued growth of HSO and with the increase in the number and increased complexity of D365 projects, we need to extend our capabilities to have a dedicated Senior Data Architect.Job PurposeThis is a highly visible role, both internally and externally. The Senior Data Architect will work with HSO customers, with regular customer-facing and on-site contact. Good customer awareness is essential to be able to fulfil the breadth of the role. The Senior Data Architect will take a leading role in supporting the design and implementation of solutions for our customers and will be a key contributor throughout the entire project life cycle, and into prospect/customer engagement, the Cloud Services Team, and the Project Team. Alongside the team, you are tasked with finding and delivering the best solution for the prospect/customer utilising the full breadth of the D365 product and the rest of the Microsoft Azure stack. You will provide modelling and analytical direction for all end-to-end elements of the solution design for our customers and will ensure cost-effective, high quality and controlled delivery of the customers requirements.Key Responsibilities• To be a member of the HSO Project Team focussed on implementing D365 at our customers.• To support the architectural definition of a solution which can provide business intelligence and reporting landscape encompassing strategic, analytical, operational and compliance reports throughout the business• To provide architectural modelling and documentation for the solution being implemented, ensuring that the rationale behind decisions is clearly communicated within the project team and customer.• Be able to design smart data systems, using the information to drive forecasts, make predictions and support decision making.• To design and implement data migration paths from legacy systems to D365 Apps.• To design and implement master-data store concepts and distribution strategies.• Be able to design and implement proof of concept solutions• Provide the link between the customer technical team and the internal technical & development teams for queries and issues arising from the D365 architecture proposal and build.• Provide the link between the implementation teams and the technical teams, ensuring the new system architecture provides a solid foundation for the solution being provided.• Provide the link between the customer team, HSO implementation teams, HSO technical teams and Microsoft.• Working closely with the Solution architect and the Technical architect to ensure that proposed data architecture will service all customer requirements and it takes maximum advantage of standard D365 Apps.• Working closely with the Solution architect and the Technical architect to ensure the implementation details of a solution do not deviate from the agreed design.• To produce systems architecture and design documentation to agreed HSO standards.• To understand the HSO project delivery methodology and apply this implementation approach to all HSO Projects.• Involvement in the migration of data between non-production environments and the production environment.• Always represent HSO in a professional and positive manner.• Ensure that all Microsoft certifications and accreditations required to fulfil this role within HSO are met as determined by you and the Team Head.• To ensure that you are up to date with all Microsoft and D365 products through self-learning, and where necessary, through external / Microsoft-led conferences.• To promote new or emerging technologies to the HSO Management Team where you believe HSO can benefit and provide a competitive advantage.Key Competencies• Commercial and budget awareness• Client facing• Critical thinking and problem-solving skills• Planning and organising• Decision-making• Communication skills• Influencing and leading• Delegation• Team work• Negotiation• Flexibility LocationBased where appropriate whether on client site, in the office or working from home. Travel will be extensive to various locations. There is an expectation that this role will be part of the project delivery teams, and a likelihood of at least 3 days per week on customer sites. It will be a requirement to spend some time in the office to develop relationships in-house with the rest of HSO, as well as keeping abreast of the developments of the business and understanding the company’s approach to the market.
Consulting & Technology
HSO Success and AmbitionHSO are a leading Microsoft Dynamics Gold partner who were founded in 1987 specialising in sectors such as Retail, Rental, Manufacturing, Professional Services and Local Government. With a head count of over 280 employees in the UK, winning multiple awards such as 2020 Microsoft Partner of the Year, Best Tech company 2021 and Top 3 Large Companies to work for 2021 our reputation in the Dynamics Market is higher than ever.Prioritising customer satisfaction, our expertise and pragmatic approach to each customer’s business needs enable us to provide a 100% reference-able solution, supported by award winning 24-hour support. Our recruitment moto has always been – ‘We don’t want good people to just join us, we want them to stay with us’. Ensuring our employees are challenged, supported and engaged in our wider family is key to our continued success – we have a designated Learning and Development Team who are continuously offering the best training on the market, combined with an Engagement Team who are creative in ways we can have social activities virtually. From online chess tournaments to coffee mornings, to Netflix and book clubs, virtual singing classes, online yoga – the list is endless!Reason for vacancyDue to the continued growth of the business, there is a need to increase the team to ensure that our customers receive the best attention we can give them.Job Purpose:To deliver application consultancy, implementation services, training and support to customers, prospective customers and operational process as required. To work in all areas of project lifecycle from RFP and Tender through to Implementation and support, including providing project management support; with responsibility for solution design, delivery, deployment and post go-live support.Key Responsibilities· Liaise with clients in order to analyse business processes, clarify customer requirements and determine the scope of required solution.· Business Process design/mapping and documentation· Leading implementation streams through to delivery and initial post go-live support· Delivery training to key users and deliver or assist delivery of training to end-users as part of an implementation. Working with Project managers to ensure as much as feasible activities are kept with budget, time and delivered to agreed quality guidelines· Lead customer focused streamed solution playback sessions and perform fit gap analysis· Develop design specifications· Lead internal solutions design and process mapping workshops· Manage customer expectations regarding the solution whilst ensuring the maximum use is being made of the software· Knowledge base for end users and team members on implementations. This can be product knowledge or industry expertise· Participate in pre-sales activities as requested.· To carry out additional duties as may be assigned from time to time as instructed and agreed by Manufacturing Consulting Head and that are considered within your skills remit· In all activities, ensure timely completion of internal process and requirements as per the Company Handbook and operate in such a manner as to confirm to the Company’s Quality standards.· Represent HSO in a professional and positive manner at all times· Adhere to health and safety policy, and other requirements relating to care of equipment.· Ensure that all Microsoft Certifications and Accreditations required to fulfil this Role within HSO are met as determined by you and the Consulting Head
"For people thinking about changing their career, I would say go for it! If you don’t, you may regret not making that change. If you do and you don’t enjoy it, you can always go back. If I hadn’t taken the leap, I would have always said: “what if”. It was terrifying but I would have regretted it if I hadn’t done it. I am so glad I did!"
Everybody would make you feel welcome
At HSO the culture is always one of support and you always have a support network right from the start. The project team I first joined was so friendly and helpful. Everybody would make you feel welcome, and we have not lost that collaborative spirit even as we are growing, we still have this friendly family culture, and it is the biggest thing I love about HSO.
Our always evolving value is the best
I also think our always evolving value is the best because as a company and individually we are always looking to better ourselves and to make what we do of higher quality, finding ways to help people in a more effective way and make projects more successful. To me, the always evolving value is the most significant.
I also really like the variation in flexible work and teaming. I am currently working from home on two projects which have limited client office days and are largely remote. On my last project, I was three days per week on-site. This variation keeps it interesting, and my kids love it!
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