HSO Canada
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Meet performance-driven Paula
From Graduate to Manager of the Architecture Team.
"I am performance-driven, always learning, and growing as I progress in my career, and I am now at a stage where I want to do more."
I feel recognized in the business
I graduated in 2005 and started working in 2016 as a CRM consultant and Software Developer with CRM Dynamics (acquired by HSO in 2021) and soon got promoted to Senior Engineer.
Although my time in HSO is under a year we haven’t had to dramatically change the way we work because our standards and values were already very aligned, and it has just been an expansion of that. We share the same culture, values, and sentiment about diversity and collaboration, and I feel recognized in the business.
An opportunity to advance in my profession
I lead a team of four and people tell me that I have great leadership skills, but personally, I just think it is natural to put yourself forward and use your initiative. It is an honor to be recognized for that.
Since my colleagues and seniors believe in me and see this potential in me, then it is an opportunity to advance in my profession and contribute even more to the company. I am new to team management, and I am looking forward to improving in that area which is a big drive for me.
HSO Canada
Related job opportunities
As a Managed Services Manager, you will play a pivotal role in… Leading and managing the Managed Services team to deliver high-quality support and solutions to clients Strategizing and implementing service delivery plans to enhance operational efficiency Establishing and maintaining strong relationships with clients to understand their needs and ensure customer satisfaction Overseeing the day-to-day operations of the Managed Services department, including resource allocation and performance management Collaborating with cross-functional teams to drive service improvements and innovation Identifying upsell opportunities and ensuring the team meets service level agreements (SLAs) Developing and mentoring team members to foster a high-performance culture In this role, you will be responsible for... Acting as the primary point of contact for key clients Managing project timelines, budgets, and deliverables Conducting regular reviews with clients to ensure they receive the highest level of service Leading initiatives to enhance service offerings and improve client experiences
"I am so happy knowing that I will be with HSO over the coming years and part of its growth."
There is much we have been absorbed into and I am really looking forward to it all.
I graduated in 2005 and started working in 2016 as a CRM consultant and Software Developer with CRM Dynamics (acquired by HSO in 2021) and soon got promoted to Senior Engineer.
I really enjoy the flexibility of work
I am performance-driven, always learning, and growing as I progress in my career, and I am now at a stage where I want to do more. I intend to further acquire certifications, particularly in Azure. I believe that in any profession we all have room to thrive and discover new things, especially in this industry where technology is always evolving.
I work from the Philippines with the Canadian office, and I really enjoy the flexibility of work. I have school and errand runs during the day, put in some work in between, and then cross over with the Canadian team by end of the day.