Customer Case
Financial Services Success: Overcoming Go-live vs Launch Confusion with Change Management
A Change Management Success Story by HSO
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Chapter 7
Change Management Case Studies
Case Study 1
Change Management Success: Overcoming Go-live vs. Launch Confusion with Change Management
Discover how Change Management played a pivotal role in HSO's effective resolution of the go-live versus launch ambiguity, ultimately leading to a seamless CRM implementation, widespread user acceptance, and the triumphant introduction of a new system within a financial institution.
In this case study, we delve into how HSO harnessed the power of Change Management to navigate the intricacies of introducing a CRM system within a financial institution.
Case Study 2
Leveraging Change Management Best Practices: Ensuring Success in a Large ERP Implementation by HSO
In the realm of large-scale Enterprise Resource Planning (ERP) implementations, the decisions made at crucial junctures can significantly impact the project's outcome. In this case study, we explore a pivotal decision made by project stakeholders in a large company during their ERP implementation. We uncover how HSO recognized the risks associated with this decision and the importance of mitigating these risks through the application of Change Management best practices.
Throughout this case study, you will discover how HSO effectively managed this critical aspect of their ERP implementation by employing a range of proven change management strategies.
