Revolutionizing Aged Care with Microsoft Dynamics 365: Metlifecare's Journey to Excellence

HSO's transformative solution for Metlifecare encompassed the comprehensive implementation of a rich array of functional modules within the Microsoft Dynamics 365 Finance and Supply Chain solution. These modules spanned the entirety of financial operations, including the General Ledger, Accounts Payable, Accounts Receivable, Cash and Bank Management, Procurement and Sourcing, Tax Management, Project Management, Asset Leasing, Fixed Asset Management, and Product Support, with a special focus on IdealPOS integration. Furthermore, the solution extended its capabilities to enhance Sales processes with D365, aligning seamlessly with the Business Control Model and addressing specific business requirements.

This holistic approach aimed to revolutionize Metlifecare's financial landscape, elevating efficiency and functionality to new heights. The integration scope for Metlifecare aimed at enhancing and streamlining operational processes. It included the integration of Vcare to support existing Greentree processes, monthly invoices to residents, settlement statements, refund statements, and DMF financial transactions. Additionally, it covered BNZ bank statements, IdealPOS for customers, products, and invoices, Flexi purchase for company cards and staff expenses, PayGlobal for payroll-related journals, and Kronos HRIS for employee and employee vendor management. These integrations sought to improve efficiency and accuracy across a range of critical functions within the organization.