Transforming Finance with Dynamics 365 Deployment across EMEA

Hidden away in the picturesque Swiss mountains, the offices of Kelly Services stand as a beacon of innovation in the global recruitment and staffing industry. As a specialized global workforce solutions company, Kelly Services recognized the critical need to align and standardize their internal finance processes to drive their business transformation. In 2018, they embarked on a bold journey to deploy a new finance system across fifteen countries.

The objective was ambitious yet essential: to maintain standardization in line with both Kelly Group and general accounting processes while ensuring compliance with each country’s unique legal and statutory requirements. Several years ago, Kelly Group’s finance team spent nearly two-thirds of their time on transactional tasks. This inefficiency hindered the leadership’s shift towards a specialty strategy, revealing that existing tools and systems couldn’t provide the necessary insights.

Determined to make a change, Kelly Services formulated a clear strategy for their finance operations: to help the business excel without relying on traditional spreadsheet-based methods. The decision to adopt the Microsoft platform was a pivotal moment in this transformation.

HSO emerged as the ideal partner for this endeavor. We demonstrated a deep understanding of Kelly’s vision for a common, standardized platform and were committed to supporting the cultural shift within the finance organization. HSO’s expertise proved invaluable, particularly in overcoming language barriers and technical challenges related to statutory financials. The collaborative approach ensured seamless integration into Kelly’s standard platform, minimizing the need for customizations.

The partnership with HSO has been instrumental in driving the success of this project. Kelly Services now boasts a streamlined finance system that supports their strategic goals and enhances their ability to provide critical insights to the business. The project has not only improved operational efficiency but also reinforced Kelly’s commitment to innovation and excellence in the talent industry.