• Customer Case
  • Government Success: State Authority Adopts Microsoft Dynamics 365 and Azure for an Infrastructure Overhaul

Government Success: State Authority Adopts Microsoft Dynamics 365 and Azure for an Infrastructure Overhaul

Learn how a state entity is partnering with HSO to achieve enhanced efficiency and data mastery

About

A leading State Authority, known for its significant contributions to public and non-profit universities, healthcare facilities, and other state-related institutions, that aims to enhance community services through advanced construction, financing, and allied services. This entity is a cornerstone in promoting progressive infrastructure and financing solutions, crucial for advancing education and health services.

Challenge

The State Authority needed to modernize its finance and operational structures amid a reduced workforce and evolving industry requirements. The goals were to enhance data insights, improve security, refine audit processes, and streamline workflows. The Authority aimed to transition from outdated systems to a comprehensive, cloud-based solution, focusing on updating project accounting practices and enhancing its approach to cloud services.

Solution

The State Authority selected Microsoft Dynamics 365 Finance, Microsoft Dynamics 365 Supply Chain Management, and Microsoft Dynamics 365 Project Operations for their comprehensive capabilities:

  • Microsoft Dynamics 365 Finance: Chosen for its advanced financial management tools, providing real-time financial insights, automation of routine tasks, and streamlined global financial management.
  • Microsoft Dynamics 365 Supply Chain Management: Selected to optimize the Authority's supply chain operations, improve procurement processes, and enhance inventory management, all crucial for the large-scale construction and infrastructure projects the Authority oversees.
  • Microsoft Dynamics 365 Project Operations: Incorporated to provide a unified view of project management, resource scheduling, and financials, enabling better control and visibility over the numerous, complex projects the Authority manages.

Additionally, the engagement has expanded to include a strategic move to an Azure Data Platform, with HSO deploying their Data and Analytics (DnA) Accelerator. This transition involves:

  • Azure Data Platform: Setting up of a Common Data Model to harmonize both current and legacy financial and procurement data, enhancing the Authority's ability to generate insightful Power BI reports and analytics.

HSO was selected for this multi-faceted project for several compelling reasons:

  • Proven Experience in the Public Sector: HSO's extensive experience in the public sector provided the State Authority with confidence in their ability to understand and navigate the unique challenges and regulatory requirements of state-level operations.
  • Successful Track Record with Microsoft Dynamics 365 Implementations: HSO's portfolio of successful Dynamics 365 implementations demonstrated their capability and expertise.
  • Client-Centric Approach: HSO's commitment to thoroughly understanding the Authority's specific needs and their approach to adapting technology solutions to fit those needs stood out.
  • ERP for Public Sector: The addition of HSO's proprietary ERP for Public Sector (formerly DynamicsAdvantage for Public Sector) offered specialized enhancements and features designed to meet the nuanced needs of public organizations, adding significant value to the partnership.
  • Risk-Reducing Methodologies: HSO's flexible and adaptable methodologies were critical in assuring the State Authority of a reduced risk throughout the transformative project.

Projected Results

With the adoption of Microsoft Dynamics 365 and HSO's ERP for Public Sector, coupled with the strategic expansion to an Azure Data Platform, the State Authority expects to achieve:

  • Streamlined Financial Operations: Enhanced financial visibility and control, leading to improved budgeting, forecasting, and financial reporting.
  • Optimized Supply Chain Management: More efficient supply chain operations with reduced operational costs, improved procurement processes, and better inventory management.
  • Enhanced Project Management: Improved project outcomes through better planning, resource management, and financial tracking.
  • Advanced Data Insights and Reporting: Leveraging data analytics for informed decision-making, strategic planning, and performance management.
  • Improved Integration and Collaboration: Seamless integration with other systems and enhanced collaboration across departments.

Through this initiative, the State Authority is set to transform its operational efficiency, financial management, and project delivery, ensuring a more responsive, effective, and modern infrastructure service delivery.

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