CRM Project Phases
A Dynamics 365 CRM implementation could look like this:
HSO is your trusted Microsoft Dynamics 365 CRM partner
We help companies worldwide to bring their sales, marketing and service capabilities to the next level.
Microsoft Dynamics 365 CRM - 10 week implementation
Bring your Sales, Marketing and Service teams to the next level with the Microsoft Dynamics 365 CRM Platform. Based on our best practices and blueprints, HSO can get your Dynamics 365 Customer Engagement platform up and running within 10 weeks.
Get it done with HSO: your next Microsoft Dynamics 365 CRM implementation
When you have selected Microsoft Dynamics 365 as your preferred solution to digitally transform your Sales, Customer Service, Marketing, and/or Field Service, the next step is to select the right implementation and support partner.
You need a Microsoft Dynamics CRM partner that understands your industry and has the skills and experience to implement the platform in such a way that it actually drives the transformation and value you are looking for. HSO is that partner.
Our approach
HSO has over 30+ years over experience in implementing ERP and CRM solutions. Our Excellerate implementation methodology is constantly evolving, depending on changing markets, customer demands and innovations in technology. Combined with the Microsoft's Catalyst framework, we are able to deliver a powerful CRM solution in as little as ten weeks.
We are recognized by Analysts like Forrester and Everest Group as top players in the Microsoft Dynamics 365 ecosystem.
Example timeline
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Week 1
Envisioning Workshop
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Weeks 2-3
Analysis and Backlog Formation
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Weeks 4-7
Development Iterations
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Weeks 8-9
Release Preparation and Solution Hardening Iterations
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Week 10
Roll-out Iterations
Interested in our approach?
Please get in touch! Our implementation experts across the globe are ready to help.
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Transform your Customer Experience with Microsoft Dynamics CRM
HSO has dedicated industry teams helping organizations in every industry to transform the way they work and improve business performance.
What Gartner says about Microsoft Dynamics 365 Customer Engagement
Microsoft has been recognized by Gartner as a Leader within the 2023 Gartner Magic Quadrant for CRM Customer Engagement.
According to Gartner, the strong use of use of AI, including generative AI, to drive customer, agent, and administrator automation is an important differentiator. Other strenghts that Gartner mentions are the integration capabilities of Dynamics 365 and the vision and pace of innovation, delivering many new CRM features and capabilities continuously, for example around intelligent automation, agent productivity and collaboration
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Resources on Microsoft Dynamics 365 CRM implementations