Life at HSO
The Journey to Lead Program
Find out how we coach and guide a group of leaders to become the next generation of managers. Léonie Havekes and Nathalie Boerefijn share what they’ve learned in their Journey to Lead.
Product Blackbelt Consultant
Amsterdam, NL
HSO Studio
Full-time
Role introduction
The Product Blackbelt Consultant at HSO Studio serves as a senior D365 functional advisor to HSO Project Delivery Business Units and acts as a point of escalation for Product Support for one or more assigned HSO Studio products which are based on the Microsoft D365 business applications. This pivotal role enhances product delivery capabilities and improves the efficiency of product implementations. Reporting to the Product Support Lead, the consultant works closely with Studio product teams and product support, providing mentorship and strategic guidance to delivery units.
As a customer-facing role, the D365 Product Blackbelt Consultant is involved throughout the project lifecycle, ensuring the quality of project planning, mentoring delivery consultants, and supporting the definition and scoping of complex customizations. Additionally, the consultant provides implementation services to delivery teams for highly complex or strategically important projects. With deep functional expertise in both their product and relevant areas of D365, the consultant delivers high-quality consultative services across multiple global projects, ensuring consistent delivery excellence.
The proOps/proERP HSO products are extensions to the standard Microsoft D365 Finance, Supply Chain Management and Project Operations toolsets designed to enable project driven organizations in the Architecture, Engineering, and Construction (AEC) industry to realize the maximum benefit from their D365 solutions.
Role Responsibilities:
1. Delivery Business Unit Engagement:
- Collaborate closely with HSO Delivery Teams to ensure successful implementation of assigned HSO Studio products.
- Mentor and coach HSO Delivery Consultants, improving product knowledge and implementation capabilities.
- Keep delivery business units informed about upcoming HSO Studio product enhancements.
- Analyze and diagnose critical product implementation issues that affect project delivery targets.
- Assist delivery teams in defining, scoping, and providing solutions for complex product customizations.
- Participate in delivery unit project teams to implement assigned products for highly complex or strategically important projects.
2. Product Support:
- Provide product-specific training to HSO Business Unit Managed Services teams, enabling them to deliver Level 1 and 2 support to their customers.
- Act as a senior escalation point for HSO Studio product support, offering deep product expertise to resolve support issues.
- Manage and update assigned cases in the HSO Product Support ticketing system.
3. Product Development
- Act as product documentation owner, working with product team for input, to ensure the product documentation is clear, comprehensive and effective.
- Collaborate with HSO Studio product managers to represent delivery business unit feedback and identify potential product enhancements.
- Assist with pre-release testing of HSO products and updates, as required.
- Understand product roadmaps and communicate upcoming features and enhancements to relevant delivery teams.
Qualifications
- Bachelor’s degree or equivalent
- 5+ years of Microsoft partner experience
- 4+ years experience as a functional consultant in D365 Finance particularly the Project Management and Accounting Module
- 2+ years of experience as a functional consultant in D365 Sales or Project Operations
- Experience of working in the Architecture, Engineering, and Construction (AEC) industry
- Strong analytical skills and attention to detail
- Excellent communication and collaboration abilities
- Experience working with teams that are globally distributed
- Willingness to travel between Europe, NA and India
Benefits & about HSO
- Competitive salary and benefits package
- Opportunity to work with a talented and dynamic team
- Professional growth and development opportunities
If you’re ready to make an impact and drive operational excellence within HSO Studio, we encourage you to apply! Join us in shaping the future of software products at HSO.
Apply now!
Fill out the form below, include your resume and we will get in touch with you shortly.
Learn more
HSO acquires Great Place to Work Certification
Nadja Ozegovic
Communication & Change Specialist
Nadja Ozegovic on Remote working
Disary Nath Sarkar
Software Engineer
A day in the life of... Disary Nath Sarkar
Jolijn Hurkens
Young Professional
Meet Young Professional Jolijn
Oksana Danyliak
Sr D365 Consultant | HSO International
Oksana Danyliak driven to reach her full potential at HSO International
Hilde van der Meulen
Lead Consultant | HSO Netherlands
Meet Hilde van der Meulen, the ever-evolving mindset
Two enlightening weeks conducting BI training in Ghana
Hector Hickmott
Head of Retail, HSO UK
Micro Interview with Hector Hickmott
Andy Clough
Industry Director
Micro Interview with Andy Clough
Collaborating with other business units
Professional development begins with collaboration. The biggest steps are taken when we combine our knowledge and talents. Take Albert Hol (Project Manager) and Gerben Mulder (Consultant Management). They worked together on a project for a large retailer, where the billing process was renewed within Dynamics Finance & Operations using Azure Functions. The solution enables the retailer to process and invoice about 150,000 order lines quickly and accurately every day.
Culture at HSO
HSO has grown rapidly in recent years. This brings change, including in the company culture. To preserve the core of the old culture and embrace new values, a core group has developed a culture compass. Two members of the core group, Behnud and Otto, share their insights.
Jaqui Hoyle
Head of Solution Architecture
Women in tech: From paper-based accounting to Head of Cloud Architecture
Craig Russell
Cloud Sales Director
HSO UK announces the appointment of Craig Russell
William van Zweeden
Marketing Manager HSO International
Employee Event: HSO International Says "Let's Meet at the Beach"
Collaboration in a multicultural team
Tanja van den Berg
D365 Functional Consultant
Tanja van den Berg
Georgiana Stuparu
D365 Team Lead
With a passion to help people grow, Georgiana Stuparu builds future leaders at HSO International
Heike Raubenheimer
Project Manager
After 11+ years at HSO it still feels great to see our customers succeed
Ann-Sophie Schmid
HR Business Partner
Ann-Sophie Schmid
Siyue Chen
D365 F&O Consultant
Meet Siyue Chen, a champion for innovation at HSO International
Mark Bennigsen
Enterprise Architect
An Architect's Vision: Building Business Value at HSO
Sam Yeo
Graduate Consultant
From Classroom to Conference room: How HSO's graduate program is shaping Sam's career
Meet our recruiters in Germany!
Please meet our recruiters in Germany and if there aren't any live vacancies feel free to make contact directly via email with your CV and cover letter.
Collega's in de spotlight
From India to Silicon Valley, and from Malta to Rotterdam: Siddharth and Divya Singh have lived all over the world and worked for the same employers. Together with their daughter, they have seen it all. How did the couple end up at HSO in the Netherlands? In this interview, they share their remarkable story.
Juan Bravo Vargas
Solution Architect
Meet Juan, Author and Innovator at HSO International
Kevin Kotzab
Consultant Microsoft Dynamics 365 CE
From graduate to CRM Consultant in under two years
Florian Jung
Consultant Microsoft Dynamics 365
Meet Florian Jung - from consultant to presales at HSO
Jandus Knoesen
Senior Integration Consultant
Meet Jandus Knoesen, HSO International's passionate problem-solver
Sanya Chhabra
M365 Modern Workplace Architect
Sanya Chhabra empowers teams to transform themselves digitally
Peter van Haaften
Engagement Director
With clear and personal vision, Peter van Haaften looks toward the future with HSO
Hannes van Heerden
Program Manager | HSO International
A pathfinder of business possibilities at HSO International
Tudor Radoi
Business Intelligence Consultant | HSO International
Meet Tudor Radoi, who propels HSO clients to the next level
Hatice Aydın
D365 Consultant | HSO International
Hatice Aydın, planting the seeds for success at HSO
Celine Rodriguez
Senior BI Consultant | HSO International
The way of working at HSO is completely different
Sviatoslav Shatokhin
Lead D365 Consultant | HSO International
Being output driven means HSO really suits me
Camilla Krog
Project Manager | HSO International
Camilla Krog drives HSO International firmly towards success
An inside perspective of HSO's Young Professionals Program Journey
After graduating as an Industrial Engineer in Turkey, Hatice Aydin decided to pursue a career in IT and Business Applications. She was working on ERP projects and doing a master’s degree in software engineering. "It was at this time I realized I wanted to be involved in international and diverse projects while also gaining experience abroad. And so my path crossed with that of HSO International." Here is the story that brought me to HSO International’s Young Professionals Program (YPP).
Peter Kooijman
Program Director | HSO International
HSO offered me the opportunity to work in an international company
A Strong ambition and Innovative HR Approach
Tulasi Sanil
Technical Lead | HSO India
Meet Tulasi Sanil
Namitha Suresh
Analyst | HSO India
Meet Namitha Suresh
Shirish Dattapuram
Sr. Functional Consultant | HSO India
Meet Shirish Dattapuram
Paula Bianca Francisco
Manager Architecture Team | HSO Canada
Meet Paula Bianca Francisco - From Graduate to Manager
Appaseheb R. Narasannavar
Associate Director | HSO India
Meet Appasaheb Narasannavar
Miriam Clancy
Solution Architect | HSO United Kingdom
Miriam Clancy: From end-user to consultant
Moritz Glaser
Solution Architect
Driving performance at HSO and ever evolving his career
Erika Haverkamp
HR Officer | HSO International
Meet Erika Haverkamp, master of all trades at HSO International
Divya Singh
Delivery Manager | HSO International
Turning unexpected opportunities into Gold at HSO
Katie Freitas
Cross-Industry & Client Marketing Manager
No problem is too large or small when you collaborate
Related vacancies
LARGE ENOUGH TO SERVE, SMALL ENOUGH TO CARE
Why work at HSO?
At HSO we take pride in being large enough to serve, but small enough to care. We are uniquely positioned to empower you to transform your career without compromising your life and we take pride in investing as much in our people as we do in our clients.
- 1
Collaborative
At HSO we enjoy a culture of collaboration and support and a collaborative hybrid working model where we team flexibly with purpose at the heart of our working arrangements. We use teamwork not just to meet challenges, but to also promote one another’s success.
- 2
Ever-Evolving
We believe strongly in our values of always learning, always evolving and not standing still. HSO is dedicated to the ongoing professional development of people starting with the training and certification of our early career starters through to supporting senior experienced professionals.
- 3
Value Driven
Our values and culture are attractive to people who want to work with value-driven teams around the world. Collaborating with colleagues and clients who are experts in their field provides an exceptional opportunity in your career to be continuously upskilling and expanding your knowledge and talent for accelerated learning and career progression.
- 4
Entrepreneurial
At HSO we transform the way in which people work and how businesses operate to get results for our clients. This takes exceptional cutting-edge technology, knowledge, talent, determination and entrepreneurial spirit. Our culture and values support entrepreneurial mindsets and attitudes where your voice will always be heard.