24/7 Service Desk Engineer D365
We help companies modernize business operations, adopt intelligent automation, deliver real-time performance insights and connect the enterprise – accelerating the impact of digital transformation. Founded in 1987 and recognized as a trusted advisor, HSO is one of the world’s top business solution and implementation partners, large enough to serve, small enough to care. We are 100% dedicated to Microsoft technology, with practices that offer our clients a complete set of Microsoft cloud solutions from a single global partner. HSO is a proven global leader with unique delivery capabilities offered from our dedicated Microsoft practices in more than 31 offices across the Americas, Europe, Australia and Asia.HSO is a Gold Certified partner since 2002 and since 2006 has been a part of the Microsoft Dynamics Inner Circle, a prestige reserved for just 1% of Microsoft partners worldwide. Within HSO you’ll work with Microsoft Dynamics 365, Azure cloud platform and our unique, industry-specific solutions.Responsibilities React and respond to client issues in timely manner; Make sure the customer knows their problem is being taken seriously; Deliver and maintain Dynamics 365 F&O (AX) solutions internationally; Deliver business and software application services to clients; The creation of high quality, sustainable and scalable solutions; Meet customer expectations of business knowledge, skills and behavior; Identify business/project risk and mitigate or communicate as necessary; Communicate progress updates to relevant parties both formally and informally; Always represent HSO Global Services in a professional and positive manner; Advise customers on industries’ best practices proactively.