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MicroMetl Achieves Operational Excellence in Manufacturing with Dynamics 365 Finance & Supply Chain Management

After struggling with growing pains, industrial equipment manufacturer, MicroMetl collaborated with HSO to achieve digital transformation and position itself for future growth with Dynamics 365 Finance & Supply Chain Management.

Operational Excellence in Manufacturing: How industrial equipment manufacturer, MicroMetl, Achieved It with Microsoft Dynamics 365 Finance and Supply Chain Management (SCM)

A significant challenge for growing companies is the lack of visibility across their entire organization. As companies expand and open new offices and manufacturing facilities, they often introduce new systems that operate independently. Each facility becomes its own island, with no unified source of real-time financial data that allows management to identify problems proactively. This fragmentation can hinder a company's ability to remain competitive, as inefficiencies can be easily missed, potentially leading to lost revenue and customer dissatisfaction.

The challenge of growing pains

MicroMetl, a family-owned HVAC accessories and equipment manufacturer supplying major OEMs across North America, faced this very issue. Despite experiencing growth and increasing demand for its products, MicroMetl struggled with over 40 external systems spread across its three U.S. locations. The absence of real-time reporting and a way to measure operational efficiency left the company unable to gauge its performance accurately. This lack of visibility created significant challenges in maintaining and enhancing their competitive edge.

Embracing digital transformation

MicroMetl partnered with HSO to modernize their ERP and address these challenges by moving from Dynamics AX to Microsoft Dynamics 365 F&SCM. This transition was a game-changer, giving the company real-time visibility across all its entities. The benefits of this transformation were immediate and impactful:
  • 1

    Measuring operational efficiency

    Previously, MicroMetl struggled to measure its plant production capacity accurately, which is crucial for providing precise lead times to customers. With real-time data, the company can now make informed decisions on the shop floor, moving from a reactive to a proactive approach.

  • 2

    Improving business processes

    The transformation enabled MicroMetl to identify and eliminate inefficient processes across the organization. This optimization led to standardized procedures across all departments and sites, significantly reducing manual and redundant tasks through automation.

  • 3

    Gaining greater visibility

    Real-time reporting from Dynamics 365 allows management to access live analytics from the shop floor. These insights are invaluable for measuring the company's financial and logistical performance, enabling better decision-making.

  • 4

    Minimizing supply chain costs

    With a comprehensive view of its supply chain and logistics, MicroMetl can optimize operational efficiency, reduce costs, and improve overall performance.

Preparing for future growth

One of the most significant benefits of Microsoft Dynamics 365 F&SCM is its flexibility, reliability, and scalability. These features enable it to accommodate future growth and changes, positioning MicroMetl to leverage advanced technologies and analytics effectively. Looking ahead, MicroMetl is well-equipped to:

The role of HSO in MicroMetl's transformation

HSO played a crucial role in guiding MicroMetl through its digital transformation. By applying their deep manufacturing and strategic operations knowledge, HSO helped MicroMetl achieve a seamless transition to Microsoft Dynamics 365 F&SCM. This partnership ensured that the company's digital transformation was not just about implementing new technology but about fundamentally improving how the business operates.

The transformation journey of MicroMetl highlights the critical importance of visibility and real-time data in modern business operations. By partnering with HSO and leveraging the capabilities of Microsoft Dynamics 365 F&SCM, MicroMetl overcame its operational challenges, optimized its processes, and positioned itself for sustained growth and innovation. As they continue leveraging data-driven insights, MicroMetl is a prime example of how digital transformation with Microsoft Dynamics 365 F&SCM can drive operational excellence.

Customer Case

Manufacturing Modernization: MicroMetl's Path to Data-Centric Decision Making, Enhanced Customer Experience and Innovation with HSO and Microsoft

Digital transformation fueled by 3 concurrent projects involving Microsoft Dynamics 365 Finance & Operations (ERP), and Dynamics 365 Customer Engagement (CRM), and a robust Data & Analytics Strategy leveraging HSO's Data, AI & Analytics Suite for Microsoft Azure, Fabric and Synapse.

See MicroMetl's Story

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Modernization in Manufacturing