HSO united kingdom
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Manufacturing
The advantages of automation, AI, and machine learning have caused a shift toward smart factories and data-driven manufacturers. We help you to become competitive, innovative, and resilient.
Financial Services
How to navigate intense competition, stay in compliance with ever-changing regulations and leverage commercial opportunities. We help you create an IT landscape that enables efficient operations and connects processes and data.
Professional Services
People-centered, client-focused and project-driven: that’s professional services in a nutshell. We design and implement technology solutions that enable better decision-making and effective working.
Retail
We modernize the retail workplace, bringing previously unseen insights to the business, implementing intelligent order management and get you closer to your customer.
Public Sector
HSO helps public and government organizations to meet and leverage increasing expectations for digital service, responsiveness and transparency.
Non-Profit
We support Non-Profits by modernizing applications, automating processes, and providing insight. Through technology, we nourish successful relationship management and enable greater impact.
What we do
HSO is one of the world’s top business solution and implementation partners, large enough to serve, small enough to care. Through our services, we help companies transform the way they work and improve business performance.
Business Applications
Microsoft Dynamics 365 Business Applications for ERP and CRM are leading in the industry. But their real strength is in the integration. Combined, they deliver even more value.
Cloud Services
HSO has a proven track record in supporting our customers in their cloud journey. With your business in mind, we offer a comprehensive suite of services to help you gain value from the cloud.
Data & AI
We help customers build an operational and future-proof data platform, ready to realize business value from AI and machine learning technologies.
Industry Offerings
HSO builds products to fill gaps in Microsoft Dynamics 365 and offers new business applications, improved processes, and industry-driven best practices to assist our clients in becoming digital leaders in their industry.
Miriam Clancy: From end-user to consultant
Before joining HSO I was an end user with a client where HSO was implementing a project. I was finance lead so got to see the entire project and how HSO worked, and I was thinking this looks like a great place to work!
"If I hadn’t taken the leap, I would have always said: “what if.”
My role has evolved a lot
Before joining HSO I was an end user with a client where HSO was implementing a project. I was finance lead so got to see the entire project and how HSO worked, and I was thinking this looks like a great place to work! At the time I was working as a management accountant and had held many roles in finance but never even thought about doing consultancy and I thought, well, why not. It’s a challenge and I should give it a go. I applied and moved across shortly after and took the leap – I love it and haven’t looked back!
I think it was what I was always meant to do, and my role has evolved a lot. I joined as a medior consultant and HSO trained me and put me on my first project. It was for a construction company, and I was helping and learning a lot about the industry.
Boot camp at HSO Academy
After extending my experience and portfolio of skills, I moved to my next project in finance and really enjoyed it. This was my path to becoming Senior Finance Consultant.
I have continued expanding my knowledge and last year I had the opportunity to participate in the Solution Architect boot camp at HSO through the HSO Academy. I am now thinking about my next move to a Solution Architect role. As it stands, I am still a senior finance consultant, but this is how I like thinking about my journey…always reimagining my next step!
HSO united kingdom
Related job opportunities
Consulting & Technology
HSO Success and AmbitionHSO has grown organically to have more than 400 people throughout the UK and we expect to continue to grow significantly in the next five years. We are a leading member of the Microsoft Dynamics Inner Circle, founded in 1987, and specialize in sectors such as Retail, Manufacturing, Professional Services, Financial Services and Local Government. We’ve won several prestigious awards over the last few years including being voted in the UK’s top 10 Best Large companies to work for the last 3 years running. This year we are also proud to have been named the D365 Finance Microsoft Partner of the Year Award and Finalist for D365 Sales & Marketing.HSO is the place to work for those in the Microsoft Dynamics channel. People join and stay because we care; about adding value to our customers, about delivering what we say we will, striving to improve ourselves, being inclusive and having fun.The core values that enable us to work so well together, also mean our customers want to work with us. We choose to be different to other Microsoft Partners. Caring about our people, customers and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals.Job Purpose As the Cloud Solution Architect you will lead all engagements with our customers from presales to discovery, designing and implementation of wider cloud services with a focus on ISM. This means having overall ownership of the solution, ensuring that the delivered solutions are implemented in a cost-effective, high quality and controlled manner that satisfies customers’ technical and business requirements. Your responsibilities will involve leading customer workshops, documenting requirements, defining deliverables, and estimating projects with the assistance of the delivery team. The role is key in designing new go-to-market propositions working with sales teams to ensure correct customer alignment, and with the ISM Delivery Lead to ensure the team has the necessary skills and expertise to implement the solution. The role works closely with the Cloud Strategist and other Cloud Solution Architects to ensure that ISM solutions are aligned with the overall cloud strategy for that customer. This role is part of the small senior leadership team for the ISM team and will help guide the delivery team to develop the skills required to be the best Cloud partner in the market. This role has a utilisation target of 40%, which will covered by the paid engagement as part of presales and discovery workshops and related deliverables. Reports to ISM Practice LeadOverview of Experience and Key Responsibilities Engagement Promote new or emerging Technologies to the HSO Management Team where you believe HSO can benefit and provide a competitive advantage. Responsible for developing relationships with the Microsoft team to help with sales and delivery of our projects. Collaborate closely with the Business App practice within HSO to identify opportunities for the ISM and wider Cloud services. Work in tandem with the Practice and delivery leads to define propositions, solution packages, and implementation accelerators. Managing Risk Support EA and pre-sales teams to ensure workable solutions are being promoted and to create end-to-end solutions. Support commercial teams and contribute towards commercial estimates on ISM and wider cloud solution designs. Own technical delivery and architecture design on key ISM projects, with the ability to deep dive into the technical inquiries on proposed solutions, while also working within agreed commercial parameters. Provide the link between the implementation teams and the Cloud Strategist and wider Enterprise Architecture team, ensuring the new cloud infrastructure architecture provides a solid foundation for the solution being provided. Produce systems architecture and design documentation to agreed HSO standards. Provide the link between the customer team, HSO implementation teams, HSO technical teams and Microsoft. Ensure that all Microsoft Certifications and Accreditations required to fulfil this Role within HSO are met as determined by you and the Team Lead. To understand the HSO project delivery methodology and apply this implementation approach to all HSO Projects. To work closely with project teams and act as a point of reference/escalation during the implementation of a Cloud solution, particularly through go-live advising/improving on the scalability and performance of the solution. To act as a point of reference/escalation for HSO support teams once a cloud solution has been implemented. Acts as a Technical lead and mentor colleagues to share knowledge Essential Behaviors Demonstrates care with every interaction. Demonstrates sense of ownership, autonomy, and personal responsibility in work execution. Self-driven and capable of working independently while aligning actions with high-level goals; seek support and collaboration when necessary. Strong affinity for Microsoft cloud infrastructure technologies and appreciation of other relevant technologies like Power Platform, AIS, and Integration services. Excellent client-facing skills; empathy and adeptness in guiding clients through complex challenges. Analytical, planning, and process-oriented approach with a focus on meeting deadlines and delivering quality results. Excellent presentation and demonstration skills. Project management awareness. Good written and verbal communication skills. Uses relevant business acumen to make informed choices. Ability to work in an entrepreneurial business. Lateral thinker, who will actively listen and contribute to broader topics. Location This is a hybrid role and can be based either from our Reading, Glasgow or Manchester offices, or home. Please expect a large amount of planned travel which will involve overnight stays near customers, our offices and other UK locations for meetings, events and training.
Consulting & Technology
About HSO HSO is a business transformation partner with deep industry expertise and global reach. HSO leverages the full power of the Microsoft Cloud to transform the way in which people work and engage customers, ultimately accelerating the impact of cloud transformation and improving overall business performance. By leveraging the power of Dynamics 365, Generative AI, Data, AI, Copilot capabilities and the full Microsoft Cloud; HSO helps companies innovate faster by modernising business operations, adopting data-driven intelligent automation, delivering real-time insights and connecting the enterprise. Founded in 1987, HSO has more than 2,500 professionals throughout Europe, North America, and Asia and is one of the world’s top business solution and implementation partners and a member of Microsoft’s elite Inner Circle, representing the top 1 percent of partners worldwide. HSO UK has grown to more than 400 people in the region and we expect over 100% organic growth in the next 5 years - with this comes an opportunity to create, deliver and evaluate our evolving business. HSO specialises in industry sectors such as Retail, Manufacturing, Professional Services, Financial Services and Public Sector. As an award-winning partner, HSO has been recognized as the global winner of the 2023 Partner of the Year Award for D365 Finance and as a Finalist for D365 Sales and Marketing. In addition to Best Tech Company 2021 to Work For and the 6th Best Large Company to Work For in 2022. At HSO we take pride in being large enough to serve, but small enough to care. We are uniquely positioned to empower you to transform your career without compromising your life and we take pride in investing as much in our people as we do in our clients. At HSO we transform the way in which people work and how businesses operate to get results for our clients. This takes exceptional cutting-edge technology, knowledge, talent, determination and entrepreneurial spirit. Our culture and values support entrepreneurial mindsets and attitudes where your voice will always be heard. Job Purpose: Serve as technical leader of Power Platform adoption, solution development of beautiful and useful things, and otherwise deliver technically excellent Power Application Platform engagements to HSO clients. Key Responsibilities As a Power Platform Solution Architect, you will: Be a technical generalist in your area of expertise (e.g. Power Platform and Azure), serving as the technical leader in client-facing engagements; this is in contrast to the “Solution Specialist” role which focuses on providing deep technical knowledge in specific areas (e.g. Power Apps or Azure Data Services) across many client engagements, but does not generally lead client engagements themselves Take responsibility for the delivery of technical capabilities to clients at the project level across multiple deliverables, solutions, or workstreams Serve as the most senior technical consultants to one or several clients at any given time, facilitating discovery and delivering in-depth technical expertise with the client or prospect, and leading organizations through Microsoft cloud adoption best practices Facilitate client-facing consulting services such as cloud assessments, workshops, and co-design sessions Architect solutions across a range of Microsoft cloud technologies—working with the other departments within HSO to create the best solution possible. Provide design guidance to Lead, Senior, Analysts and Developers Work with the HSO Departments to provide the project teams with proper guidelines for development standards, execution plans, disaster recovery, performance optimization and integrations Ensure project team understands the technical architecture of the project and adheres to proper development and execution of the plan (code review, code QA, security review, deployment plan review, integration review) Ensure a formal process is in place for testing and issues resolution, specifically around the technical architecture and integration points of the implementation Take responsibility for risk assessment, solution presentation, AS-IS & TO BE processes, sizing and topology finalization, defining solution quality, defining technical quality criteria, etc. Further develop and maintain your own technical expertise, share that expertise with your colleagues as a mentor or producer of best practices and intellectual property, provide technical and thought leadership in chosen technical areas, and create knowledge capital that can be leveraged to accelerate project delivery, improve quality and to secure new engagements Provide technical pre-sales support to HSO sellers and their clients when needed (e.g. technical presentations to clients, development and presentation of demos, preparation of design and proposal documentation, etc.); note this is not the primary job function, and pre-sales assignments will be made based on technical expertise required by the pursuit
Governance & Project Management
HSO Success and AmbitionHSO has grown organically to have more than 400 people throughout the UK and we expect to continue to grow significantly in the next five years. We are a leading member of the Microsoft Dynamics Inner Circle, founded in 1987, and specialize in sectors such as Retail, Manufacturing, Professional Services, Financial Services and Local Government. We’ve won several prestigious awards over the last few years including being voted in the UK’s top 10 Best Large companies to work for the last 3 years running. This year we are also proud to have been named the D365 Finance Microsoft Partner of the Year Award and Finalist for D365 Sales & Marketing.HSO is the place to work for those in the Microsoft Dynamics channel. People join and stay because we care; about adding value to our customers, about delivering what we say we will, striving to improve ourselves, being inclusive and having fun.The core values that enable us to work so well together, also mean our customers want to work with us. We choose to be different to other Microsoft Partners. Caring about our people, customers and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals.Reason for vacancyAs the digital transformation revolution gathers pace, there is a growing need to provide our customers with capabilities that extend beyond a knowledge of ERP and its traditional implementation approach.Job PurposeResponsible for the successful delivery of projects, ensuring:· A quality delivery across all customer engagements· Achievement of profitable services performance· High customer satisfaction levels on implementation· Achievement of key project objectives· Motivation of individual members of the project delivery teamKey Responsibilities· Lead the planning and implementation of projects· Facilitate the definition of project scope, risks, goals and deliverables· Define project tasks and resource requirements· Develop full scale project plans· Assemble and coordinate project staff· Manage project budget· Manage project resource allocation· Track project deliverables and issues using appropriate tools· Provide direction and support to project team· Quality assurance· Constantly monitor and report on progress of the projects to all stakeholders· Present reports defining project progress, problems and solutions· Implement and manage project changes and interventions to achieve project outputs· Project evaluations and assessment of result· Ensure HSO Project Methodology is full documented, used in all relevant pieces of work and understood and used by all the Consultants on the project.
"For people thinking about changing their career, I would say go for it! If you don’t, you may regret not making that change. If you do and you don’t enjoy it, you can always go back. If I hadn’t taken the leap, I would have always said: “what if”. It was terrifying but I would have regretted it if I hadn’t done it. I am so glad I did!"
Everybody would make you feel welcome
At HSO the culture is always one of support and you always have a support network right from the start. The project team I first joined was so friendly and helpful. Everybody would make you feel welcome, and we have not lost that collaborative spirit even as we are growing, we still have this friendly family culture, and it is the biggest thing I love about HSO.
Our always evolving value is the best
I also think our always evolving value is the best because as a company and individually we are always looking to better ourselves and to make what we do of higher quality, finding ways to help people in a more effective way and make projects more successful. To me, the always evolving value is the most significant.
I also really like the variation in flexible work and teaming. I am currently working from home on two projects which have limited client office days and are largely remote. On my last project, I was three days per week on-site. This variation keeps it interesting, and my kids love it!
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